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20250815 – XCLOUD – Data Center Hardware Incident

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250815 – XCLOUD – Data Center Hardware Incident

NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY INCIDENT START DATE 20250815 INCIDENT START TIME (HH:MM) …

Immutable Backups

XFORCE » Backup and Recovery » Immutable Backups

Back up anything, protect everything — forever. XSTRA’s Immutable Backup uses Wasabi Cloud Storage and provides uncompromising long-term protection of your critical files — whether they live on Virtual Machines hosted in XCLOUD, in Public Clouds (think Azure…

20251222 – Data Center Based Outage

XCARE » Service Disruption Notices (SDN’s) » OPEN SDN’s » 20251222 – Data Center Based Outage

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Open INCIDENT START DATE 20251222 INCIDENT START TIME (HH:MM) Approx: 09:00 INCIDENT END DATE 20251222 INCIDENT END TIME (HH:MM) …

CLOSED SDN’s

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s

20250819 – XDESK – Cloud Drive Mapper Issues 20250810 – XACCESS Outage 20250804 – Core router outage 20250604 – Data Center – Upstream Internet Outage 20250522 – XDESK – Intermittent Performance 20250210 –…

Remote Assistance

XCARE » Remote Assistance

CLICK ON THE APPROPRIATE LOGO FOR YOUR OPERATING SYSTEM Our Remote Assistance Policy XSTRA takes your privacy and security seriously. For devices not covered by one of our XDEVICE plans, our team members will only have access to your device if…

XDEVICE Software

XDEVICE » XDEVICE Software

Description Link XDEVICE RMM Agent Microsoft Safety Scanner

MicroSIP

XVOICE » Soft Clients » MicroSIP

For Computers running the Microsoft Windows operating system Click the logo to download the installer: IMPORTANT Ensure the settings inside the application are set to: Codec must be set to “OPUS” and it should be the only…

LATEST NEWS

Date Added Description of New Content & Links 20251222 SDN Opened – XCLOUD – Data Center Outage 20251031 XDESK – New Citrix Installer application – makes installing Citrix Workspace a breeze…

Windows PC Pathways

XDEVICE » Resources » Windows PC Pathways

XSTRA Pathways for PC Management body { font-family: Arial, sans-serif; line-height: 1.6; padding: 30px; background: #f9f9f9; color: #333; } h1, h2, h3 { color: #004080; } h1 { font-size:…

20250604 – Data Center – Upstream Internet Outage

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250604 – Data Center – Upstream Internet Outage

SERVICE DISRUPTION NOTICE (SDN) NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY AAPT or Upstream of them START DATE…

Sites Used For XDESK Development

XDESK » Resources » Sites Used For XDESK Development

Recommended Sites for Windows Server System Engineers body { font-family: Arial, sans-serif; line-height: 1.6; margin: 20px; color: #333; } table { width: 100%; …

XNET NBN Plus – Technical Brief

XNET » XNET NBN Plus » XNET NBN Plus – Technical Brief

XSTRA is an Australian Carrier and ISP XSTRA prides itself on building what it sells. This has allowed us to build technical teams who have a deep understanding of the technologies we sell to customers. XNET NBN Plus is our Internet access service to Clients already…

20200826 – PostGreSQL Service Restarted

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200826 – PostGreSQL Service Restarted

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200826 INCIDENT START TIME (HH:MM) Approx: 18:00 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…

XNET NBN Plus – CIS

XNET » XNET NBN Plus » XNET NBN Plus – CIS

Critical Information Summary (CIS) Service To Be Provided Business Grade Broadband supplied by AAPT care of NBN Co. Download Speed 50 Mbps Upload Speed 20 Mbps Are Faster Speeds Available? Yes %…

Terms & Conditions

XNET » Terms & Conditions

DEFINITIONS Consumer – XSTRA provides all Clients with a genuine and reasonable opportunity to negotiate the terms of their contract and obligations to XSTRA, before and during the term of any active service. Telecommunications Consumer…

XNET Rural Fiber – Technical Brief

XNET » XNET Rural Fiber » XNET Rural Fiber – Technical Brief

This document contains important information for all participants in this Research & Development Proof Of Concept (POC). Please read carefully. It is also a long document with many details and there are likely to be errors so please let us know of these errors by…

XNET Rural Fiber – CIS

XNET » XNET Rural Fiber » XNET Rural Fiber – CIS

Critical Information Summary (CIS) Service To Be Provided Uses fiber and complementary technologies to deliver a Premium broadband experience to your home. Download Speed 50 Mbps Upload Speed 50 Mbps Latency …

Guide: PKI, SSL/TLS & Certificates

XFORCE » Resources » Guide: PKI, SSL/TLS & Certificates

PKI, SSL/TLS & Certificates – Quick Reference for Techs Use this as a fast refresher on PKI concepts, X.509 certificates, common file types and rollout steps for public, internal, MikroTik and self-signed certificate deployments. …

Konnekt for SharePoint

X365 » Add Ons » Konnekt for SharePoint

Summary If a Client decides to proceed with SharePoint for document storage, XSTRA recommends using Konnekt. XSTRA’s policy may evolve as we continue development of our in-house solution XFILES. Konnekt maps Microsoft 365 cloud storage (SharePoint Online and…