|XCLOUD – User Account – Disablement & Deletion Policy
| Often Clients forget to disable a User account with us and as a result they incur costs that should have been avoided. To assist Clients with this problem, and unless we have written directives from the Client to the contrary, XSTRA will:
|XCLOUD Enterprise – Zoom Meeting Restrictions
|For optimal security when conducting Zoom meetings within a Citrix Enterprise environment, it is advisable to access Zoom through its website instead of using the Zoom application. This recommendation stems from the necessity of installing an additional Zoom application on the local device to ensure compatibility and functionality with Citrix. Unfortunately, installing this supplemental application requires disabling Citrix Advanced App Protection, which compromises security measures.
|XCLOUD – SAVE YOUR WORK BEFORE YOU DISCONNECT FROM YOUR SESSION
|Virtual Desktop Session Persistence – Users will find that for the majority of the time, virtual desktop sessions are persistent between logon and logoff events. However, persistent sessions will be terminated from time to time to facilitate maintenance and other administrative tasks. It is therefore important that you SAVE all of your work before you disconnect from your virtual desktop session.
|GENERAL LEGAL INFORMATION
Last modified: Feb 25, 2024
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