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XDESK vs XDEVICE
XDESK » XDESK vs XDEVICE
GENERAL FEATURES XDEVICE XDESK Remote Work Compatible – Work from home and anywhere Yes Roam and Work on any device – Computer Hardware Independence Yes Persistent Desktop – start your day with your desktop exactly…
XDEVICE
XDEVICE
Overview Price List XDEVICE – PC & Server XDEVICE – Printer XDEVICE Software XCONNECT Resources Terms & Conditions
20250815 – XCLOUD – Data Center Hardware Incident
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250815 – XCLOUD – Data Center Hardware Incident
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY INCIDENT START DATE 20250815 INCIDENT START TIME (HH:MM) …
XDEVICE Software
XDEVICE » XDEVICE Software
Description Link XDEVICE RMM Agent Microsoft Safety Scanner
XDEVICE – Printer
XDEVICE » XDEVICE – Printer
XDEVICE – Printer Edition 24/7 Support and Management – Per Printer – Per Month Comprehensive printer care includes 24×7 Remote & Phone Support for Printer incidents & requests Core Windows Operating System Driver…
XDEVICE – PC & Server
XDEVICE » XDEVICE – PC & Server
XDEVICE – PC & Server Editions 24/7 Anti-Virus, Support, Management, Maintenance and Monitoring – Per Windows PC or Server Device – Per Month Comprehensive Windows maintenance includes 24×7 Remote & Phone Support…
XACCESS vs. Popular MFA Products
XFORCE » XACCESS » XACCESS vs. Popular MFA Products
Why XACCESS is Different Unlike other MFA solutions that operate only at the application level, XACCESS is the only multi-factor authentication product that: Integrates with client environments at both the System and Network layers; and Protects against Brute-Force…
Immutable Backups
XFORCE » Backup and Recovery » Immutable Backups
Back up anything, protect everything — forever. XSTRA’s Immutable Backup uses Wasabi Cloud Storage and provides uncompromising long-term protection of your critical files — whether they live on Virtual Machines hosted in XCLOUD or on local PCs and servers at…
XDESK
XDESK
Overview Price List XDESK – Basic XDESK – Enterprise XDESK – Enterprise Browser XDESK vs XDEVICE XDESK Software Resources Terms & Conditions
LATEST NEWS
LATEST NEWS
Date Added Description of New Content & Links 20251031 XDESK – New Citrix Installer application – makes installing Citrix Workspace a breeze 20251031 XDEVICE – Official launch of XCONNECT – Learn…
Overview
XDEVICE » Overview
XDEVICE delivers a range of technologies focused on the care of end-point devices and the total cradle-to-grave life cycle 24/7 Remote Support Management Maintenance Monitoring Reporting Pro-Active Remediation Professional Decommissioning &…
Price List
XDEVICE » Price List
XDEVICE PRICE LIST Description Monthly Cost (ex GST) Units Server $225 Per Server PC $65 Per PC or Laptop Printer/Scanner $35 Per Printer Smart Phone $6 Per Phone Tablet $6 Per Tablet
Remote Assistance
XCARE » Remote Assistance
CLICK ON THE APPROPRIATE LOGO FOR YOUR OPERATING SYSTEM Our Remote Assistance Policy XSTRA takes your privacy and security seriously. For devices not covered by one of our XDEVICE plans, our team members will only have access to your device if…
XDESK – Enterprise Browser
XDESK » XDESK – Enterprise Browser
XDESK – Enterprise Browser Citrix Enterprise Browser – Per User – Per Month Scenario Fit For Users who only work in a Browser and require all of the Security, Safety and Performance that Citrix…
XDESK – Basic
XDESK » XDESK – Basic
XDESK – Basic Windows Server 2022 Virtual Desktops – Per User – Per Month Scenario Fit Perfect for entry-level and front-line administration users with: Light SaaS needs Light browser workloads Low…
Windows PC Pathways
XDEVICE » Resources » Windows PC Pathways
XSTRA Pathways for PC Management body { font-family: Arial, sans-serif; line-height: 1.6; padding: 30px; background: #f9f9f9; color: #333; } h1, h2, h3 { color: #004080; } h1 { font-size:…
Terms & Conditions
XDESK » Terms & Conditions
PASSWORD POLICY – ACSC ESSENTIAL 8 ALIGNED This policy defines how XSTRA enforces strong password and lockout standards across all managed systems. These settings are based on the Australian Cyber Security Centre’s (ACSC) Essential Eight…
CLOSED SDN’s
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s
20250819 – XDESK – Cloud Drive Mapper Issues 20250810 – XACCESS Outage 20250804 – Core router outage 20250604 – Data Center – Upstream Internet Outage 20250522 – XDESK – Intermittent Performance 20250210 –…
XDESK – Enterprise
XDESK » XDESK – Enterprise
XDESK – Enterprise Citrix Windows Server 2022 Virtual Desktops – Per User – Per Month Scenario Fit Perfect for Work-From-Anywhere enterprise level power users who require optimum: Security – When…
Terms & Conditions
XFORCE » Terms & Conditions
XACCESS – Local Machine Clock Accuracy XACCESS, our Multi-Factor Authentication (MFA) solution, relies on your local machine having accurate time to function correctly. If your device is covered under an XDEVICE agreement or is an XPC machine…
Equipment Architecture Policy
XCARE » Equipment Architecture Policy
Device / OS Support & Citrix App Protection Matrix Device / OS Approved for Local Use XDESK Virtual Desktop Supported App Protection — Anti-Screen Capture App Protection — Anti-Keylogging Notes …
Support Scope Policy
XCARE » Support Scope Policy
XSTRA — Software Support Boundaries & Engagement Protocols 1. Scope of XSTRA Responsibility – Core Products (XDESK, XDEVICE, and Others) XSTRA is responsible for delivering and maintaining its core service offerings, including but not limited to: …
Maintenance Schedule
XDEVICE » Resources » Maintenance Schedule
XDEVICE – Windows OS – Maintenance Plan At XSTRA, we maintain a structured and proactive approach to system updates and maintenance. Our XDEVICE maintenance schedule is aligned with Microsoft’s Patch Tuesday, which occurs at 10:00 AM (PT) on the…
Essential 8
XFORCE » Essential 8
Essential Eight: What Your Business Needs to Know The Essential Eight are eight practical mitigation strategies developed by the Australian Signals Directorate (ASD) through the Australian Cyber Security Centre (ACSC) to reduce the likelihood and impact of common…
XACCESS
XFORCE » XACCESS
Overview XACCESS vs. Popular MFA Products Client Administrators User Registration Process User Usage Instructions Site Key Hard Tokens Reverse Authentication
Resources
X365 » Resources
Features Matrix Exchange Entities Explained Historical Mailbox Management Enable Microsoft MFA Procedure How DKIM, SPF & DMARC Work to Prevent Email Spoofing SharePoint – Considerations
PDF Software
XDESK » Resources » PDF Software
PDFElement vs Adobe Acrobat Comparison PDFElement vs Adobe Acrobat At XSTRA, we help clients maximize their IT budgets by reducing high software licensing costs. Many clients are caught in Adobe’s costly subscription model, which…
Exchange Entities Explained
X365 » Resources » Exchange Entities Explained
Component Description Use Cases Best Practices for Departing Users Mailbox A personal email account assigned to an individual user, requiring a license. Individual employee email accounts for daily…
TimeSaver Blocks
ABOUT » TimeSaver Blocks
XSTRA TimeSaver Blocks Prepaid Support Hours with Incredible Savings Save Up To 50% on Technical Support Pre-purchase your support hours and enjoy massive discounts, budget certainty, and priority service Choose Your TimeSaver Block Package Hours Discount Remote…
SharePoint – Other Constraints
X365 » Resources » SharePoint – Considerations » SharePoint – Other Constraints
Considerations for Using SharePoint While SharePoint offers many benefits for file storage and collaboration, there are scenarios and considerations where it may not be the ideal solution for storing files. Here are detailed reasons why you might opt not to store files…