XACCESS IS NETWORK LEVEL MULTI FACTOR AUTHENTICATION
XACCESSUSER ACCOUNT REGISTRATION PROCESS
  • User goes to website https://xaccess.x.direct and selects REGISTER option at the bottom of the page
    .

  • .
  • User enters their:
    • “Email Address”
    • “X Number” – ( if the User does not know their “X” number then please contact XCARE )
      .

  • .
  • User gets emailed a link to a webpage with a time constraint of one-click or 12 hours, whichever occurs first
  • User clicks on the link to the webpage
  • The webpage has the QR code for a unique token
  • User installs token into their favorite authenticator app installed on their smart phone or tablet. We recommend Users use Microsoft Authenticator as the authenticator app, but any authenticator app can be used including Google Authenticator. The Microsoft Authenticator app is available for installation on:
    • IPhone/IPad devices using this LINK
    • Android devices using this LINK
  • Finished – the User has now successfully setup their XACCESS account
XACCESSUSER PROCESS FOR MULTI-FACTOR AUTHENTICATION USING XACCESS
  • User goes to https://xaccess.x.direct
  • User enters their:
    • “Email Address”
    • “One Time Passcode” (OTP) from their authenticator app
    • Click the AUTHORISE button
  • If successful the User will be redirected to the Clients appropriate landing page
  • Finished – the User has successfully used XACCESS for multi-factor authentication
CAVEAT
  • A User can only register once. If the User wants to re-register they must contact XCARE so XSTRA can delete the first registration at the backend. The is a security policy.
  • XSTRA will pre-emptively associate a Users domain with the appropriate Clent “X” number.
  • For Users that have an email address with a domain name that is used by more than one Client, the “X” number will become the only unique identifier that directs the User to the correct landing page after successful authentication.
Revision: 51
Last modified: Sep 13, 2022

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