10.1. Overview

XDEVICE delivers a range of technologies focused on the care of end-point devices providing:

• 24/7 XCARE Support for the device
• Management
• Maintenance
• Monitoring
• Reporting

End-Point Devices include:

• Windows PC’s
• MAC PC’s
• IOS phones and tablets
• Android phones and tablets
• IoT (Internet of Things) devices

Technologies Used Include:

• Remote control software to facilitate access to the device by our XCARE technical teams
• Cloud hosted monitoring of the device’s health
• Script library allowing manual and automated management of the device including installed software
• Patch management of the vendors operating systems on the device