Industry Averages for NPS -

1. MY IT DEPARTMENT
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3. ABOUT
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- 3.2. Why XSTRA
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  - 6.3.1. XNET Rural Fiber – CIS
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- 7.1. Price List
- 7.2. Features
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8. XDEVICE
- 8.1. Overview
- 8.2. Price List
- 8.3. XDEVICE – PC & Server
- 8.4. XDEVICE – Printer
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- 8.8. Terms & Conditions
9. XDESK
- 9.1. Overview
- 9.2. Price List
- 9.3. XDESK – Basic
- 9.4. XDESK – Enterprise
- 9.5. XDESK – Enterprise Browser
- 9.6. XDESK vs XDEVICE
- 9.7. XDESK Software
- 9.8. Testing Toolkit
- 9.9. Resources
- 9.10. Terms & Conditions
10. X365
- 10.1. Overview
- 10.2. Pricing
- 10.3. Pricing – Mailbox Only
- 10.4. X365-PLUS
- 10.5. What Office Product Do I Need?
- 10.6. Add Ons
- 10.7. Resources
- 10.8. Terms & Conditions
11. XCAM
- 11.1. Overview
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12. XFORCE
- 12.1. Overview
- 12.2. Price List
- 12.3. Essential 8
- 12.4. XPC
- 12.5. XACCESS
- 12.6. DNSFilter
- 12.7. Vulnerability Scanning & Remediation Services
- 12.8. Backup & Recovery
  - 12.8.1. Immutable Backups
  - 12.8.2. Dooms Day Backups
- 12.9. Resources
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13. XPARTS
- 13.1. Overview
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14. XCRM
- 14.1. Preamble
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- 14.3. Ticket – Information
15. NEWS – 2026
- 15.1. 20260402 – XFORCE – DUO for Multi-Factor Authentication
- 15.2. 20260327 – XNET – Telstra Price Change Notification
- 15.3. NEWS ARCHIVE

Industry Averages for NPS

General reference benchmarks only – not representative of XSTRA’s specific scores

Industry Averages for NPS

The following benchmarks are provided as a general reference only. They are not representative of XSTRA’s specific NPS scores.

Source 1

https://www.displayr.com/how-good-is-your-nps-using-industry-benchmarks

Data from: satmetrix.com

Source 2

https://www.retently.com/blog/good-net-promoter-score/

3.9.4.2. Industry Averages for NPS