XVOICE – Core Components

 DescriptionActivationMonthly Notes
 Virtual Phone System (PABX)$500$50
 Phone System Extension $35$4
 Phone System Extension + Unlimited Calls1 Plan - (Australian Local, National and Mobiles)$35$19.95
Telstra SIM ONLY PlansClick Here

XVOICE – Porting Fees

 DescriptionOnce off  Notes
 Cat A Port $40.00Price per acceptance
 Cat C Port (1-5 numbers) $200.00
 Cat C Port (6-100 numbers) $320.00
 Cat C Port (101+ numbers) $480.00
 1300/1800 Port $100.00
 DescriptionOnce off  Notes
 Cat A Port Rejection $20.00Price per rejection
 Cat C Port Rejection (1-5 numbers) $100.00
 Cat C Port Rejection (6-100 numbers) $150.00
 Cat C Port Rejection (101+ numbers) $280.00
 Cat C Port Full Submission Rejection (per number) $40.00
 1300/1800 Port Rejection $40.00
 DescriptionOnce off  Notes
 Cat A Port Return $400.00Emergency returns & retargets
 Cat C Port Return (1-5 numbers) $700.00
 Cat C Port Return (6-20 numbers) $1600.00
 Cat C Port Return (21-100 numbers) $3,600.00
 Cat C Port Return (101+ numbers) $5,200.00
 Cat C Port 3rd Party Return (per number) $40.00
 1300/1800 Return N/ANot available for 1300/1800 numbers 

XVOICE – Inbound Services

 DescriptionActivationMonthly Notes
 SIP Trunk $0  $0  Cost of capacity/channels is included in Number price. At least 1 Number is required per trunk 
 SIP Trunk Premium $10.00$10.00Voicemail / Call Forwarding / CommPortal / CallManager bundle 
 1 x Number $30.00$10.00 
 1 x Gold Number $60.00$10.00Special premium numbers or highly sought after numbers – subject to availability 
 10 x Number Block $40.00$40.00A number block is defined as a single continuous range in a single geographical zone 
 10 x Gold Number Block $80.00$40.00
 100 x Number Block $100  $200.00
 100 x Gold Number Block $200.00$200.00
 1 x Number (Ported) $30.00$10.00Activation is in addition to the Porting Charges (refer below) 
 10 x Number Block (Ported) $40.00$40.00
 100 x Number Block (Ported) $100  $200.00
 Inbound 1300 Service $100.00$20.00Forwards to an XVOICE Australian Endpoint/DID or AU/NZ PSTN/Mobile number
 Inbound 1800 Service $100.00$40.00
 SMART number POA As above 

XVOICE – Call Costs

Call Type Outbound or Inbound Flag Fall Call Billing Unit Cost Per Unit Charged Per Second Included in Unlimited Calls Plan1
Local Outbound 0c Per Call 9c No Yes
National Outbound 0c Per Call 9c No Yes
Mobile Outbound 0c Per Minute 15c Yes Yes
1300 Outbound 0c Per Call 26c No No
1300 Inbound Inbound 0c Per Minute 6.5c Yes N/A
1800 Inbound Inbound 0c Per Minute 9c Yes N/A
13 Premium Calls Outbound See Note 2 See Note 2 See Note 2 See Note 2 No
International Calls Outbound See Note 2 See Note 2 See Note 2 See Note 2 No
Other Calls Outbound See Note 2 See Note 2 See Note 2 See Note 2 No


  1. See “Call Costs” table above, for Calls included in the Unlimited Plan
  2. Applicable call charges will be passed through at cost + 20% margin
  3. All Pricing excludes GST
Revision: 34
Last modified: Aug 17, 2023


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