XVOICE – Core Components
Description | Activation | Monthly | Notes |
Virtual Phone System (PABX) | $500 | $50 | |
Phone System Extension | $35 | $4 | |
Phone System Extension + Unlimited Calls1 Plan - (Australian Local, National and Mobiles) | $35 | $19.95 | |
Telstra SIM ONLY Plans | Click Here |
XVOICE – Porting Fees
Description | Once off | Notes |
Cat A Port | $40.00 | Price per acceptance |
Cat C Port (1-5 numbers) | $200.00 |
Cat C Port (6-100 numbers) | $320.00 |
Cat C Port (101+ numbers) | $480.00 |
1300/1800 Port | $100.00 |
Description | Once off | Notes |
Cat A Port Rejection | $20.00 | Price per rejection |
Cat C Port Rejection (1-5 numbers) | $100.00 |
Cat C Port Rejection (6-100 numbers) | $150.00 |
Cat C Port Rejection (101+ numbers) | $280.00 |
Cat C Port Full Submission Rejection (per number) | $40.00 |
1300/1800 Port Rejection | $40.00 |
Description | Once off | Notes |
Cat A Port Return | $400.00 | Emergency returns & retargets |
Cat C Port Return (1-5 numbers) | $700.00 |
Cat C Port Return (6-20 numbers) | $1600.00 |
Cat C Port Return (21-100 numbers) | $3,600.00 |
Cat C Port Return (101+ numbers) | $5,200.00 |
Cat C Port 3rd Party Return (per number) | $40.00 |
1300/1800 Return | N/A | Not available for 1300/1800 numbers |
XVOICE – Inbound Services
Description | Activation | Monthly | Notes |
SIP Trunk | $0 | $0 | Cost of capacity/channels is included in Number price. At least 1 Number is required per trunk |
SIP Trunk Premium | $10.00 | $10.00 | Voicemail / Call Forwarding / CommPortal / CallManager bundle |
1 x Number | $30.00 | $10.00 | |
1 x Gold Number | $60.00 | $10.00 | Special premium numbers or highly sought after numbers – subject to availability |
10 x Number Block | $40.00 | $40.00 | A number block is defined as a single continuous range in a single geographical zone |
10 x Gold Number Block | $80.00 | $40.00 |
100 x Number Block | $100 | $200.00 |
100 x Gold Number Block | $200.00 | $200.00 |
1 x Number (Ported) | $30.00 | $10.00 | Activation is in addition to the Porting Charges (refer below) |
10 x Number Block (Ported) | $40.00 | $40.00 |
100 x Number Block (Ported) | $100 | $200.00 |
Inbound 1300 Service | $100.00 | $20.00 | Forwards to an XVOICE Australian Endpoint/DID or AU/NZ PSTN/Mobile number |
Inbound 1800 Service | $100.00 | $40.00 |
SMART number | POA | As above |
XVOICE – Call Costs
Call Type |
Outbound or Inbound |
Flag Fall |
Call Billing Unit |
Cost Per Unit |
Charged Per Second |
Included in Unlimited Calls Plan1 |
Local |
Outbound |
0c |
Per Call |
9c |
No |
Yes |
National |
Outbound |
0c |
Per Call |
9c |
No |
Yes |
Mobile |
Outbound |
0c |
Per Minute |
15c |
Yes |
Yes |
1300 |
Outbound |
0c |
Per Call |
26c |
No |
No |
1300 Inbound |
Inbound |
0c |
Per Minute |
6.5c |
Yes |
N/A |
1800 Inbound |
Inbound |
0c |
Per Minute |
9c |
Yes |
N/A |
13 Premium Calls |
Outbound |
See Note 2 |
See Note 2 |
See Note 2 |
See Note 2 |
No |
International Calls |
Outbound |
See Note 2 |
See Note 2 |
See Note 2 |
See Note 2 |
No |
Other Calls |
Outbound |
See Note 2 |
See Note 2 |
See Note 2 |
See Note 2 |
No |
Notes:
- See “Call Costs” table above, for Calls included in the Unlimited Plan
- Applicable call charges will be passed through at cost + 20% margin
- All Pricing excludes GST
Revision:
34
Last modified:
Aug 17, 2023
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