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Overview

XCRM » Overview

The Managed Services Provider (MSP) market is forecast to reach $329.1 Billion dollars by 2025 – Ref. Targeted at this MSP market, CIOCTO is a multi-tenant cloud-based Information Technology Service Management (ITSM) platform and control plane, that is fully…

Overview

XPARTS » Overview

Transform Your Technology Procurement with XSTRA At XSTRA, we understand that acquiring the right hardware and software—collectively known as “Equipment” under our Terms & Conditions of Trade—is crucial for your business’s success. This is why we…

Overview

XCAM » Overview

XCAM with AI-Powered Blue Iris and CodeProject.AI body { font-family: Arial, sans-serif; line-height: 1.6; } h1, h2 { color: #2c3e50; } ul { margin: 0; …

Overview

XFORCE » XACCESS » Overview

XACCESS IS A, WEB BASED, MULTI-FACTOR AUTHENTICATION SERVICE Cyber Threats are the No. 1 technological challenge facing the global business community today. At present, the global business community is grappling with its foremost technological…

Overview

XFORCE » Overview

Clients today have users working from more locations than ever before—at home, on the road, or in the corporate office. This distributed workforce increases exposure to a growing range of threats that can compromise operations, data, and critical applications.…

Overview

X365 » Overview

Microsoft Office 365 Lives Here ! XSTRA proudly holds the esteemed status of a Gold Microsoft Partner, granting exclusive access to the complete suite of 365 products at a reduced cost. Under our X365-PLUS service, our offerings extend beyond this, encompassing an…

Overview

XCARE » Overview

XCARE – Client Support It all starts with great service & support IT All Starts With Great Service & Support At XSTRA,…

Overview

XCLOUD » Overview

XCLOUD – Infrastructure as a Service (IaaS) Cloud solution options explained: Public, Private, and Hybrid — designed and supported by XSTRA. Overview XCLOUD provides Clients with infrastructure products and services to host compute workloads…

Overview

XDEVICE » Overview

XDEVICE – Endpoint Care & Lifecycle Management Technologies and services…

Overview

XDESK » Overview

XDESK – Overview Secure Virtual Apps, Desktops & Browsers – fully managed by XSTRA …

XCAM

XCAM

Overview Price List

XPARTS

XPARTS

Overview Equipment Procurement Service

XCRM

XCRM

Preamble Overview Ticket – Information

XCLOUD

XCLOUD

Overview Price List Backup & Recovery Competitive Analysis Report Terms & Conditions

X365

X365

Overview Pricing Pricing – Mailbox Only X365-PLUS What Office Product Do I Need? Add Ons Resources Terms & Conditions

XDEVICE

XDEVICE

Overview Price List XDEVICE – PC & Server XDEVICE – Printer XDEVICE Software XCONNECT Maintenance Schedule Terms & Conditions

XCARE

XCARE

Overview Workflow Remote Assistance Tech Folder – Public Rates & Charges – Schedule 1 Service Disruption Notices Equipment Architecture Policy Support Scope Policy

XFORCE

XFORCE

Overview Price List Essential 8 XPC XACCESS DNSFilter Vulnerability Scanning & Remediation Services Backup & Recovery Resources Terms & Conditions

XDESK

XDESK

Overview Price List XDESK – Basic XDESK – Enterprise XDESK – Enterprise Browser XDESK vs XDEVICE XDESK Software Testing Toolkit Resources Terms & Conditions

NPS – XSTRA Overall Score

ABOUT » NPS – Performance Metrics » NPS – XSTRA Overall Score

XSTRA – NPS Score (Overall) Net Promoter Score (NPS) summary based on rolling client feedback. Overview This page…

NPS – By Client

ABOUT » NPS – Performance Metrics » NPS – By Client

XSTRA – NPS Score (By Client) Net Promoter Score (NPS) results…

NPS – By Brand

ABOUT » NPS – Performance Metrics » NPS – By Brand

XSTRA – NPS Score (By Brand) Net Promoter Score (NPS) comparison…

XACCESS

XFORCE » XACCESS

Overview XACCESS vs. Popular MFA Products Client Administrators User Registration Process User Usage Instructions Site Key Hard Tokens Reverse Authentication

Dooms Day Backups

XFORCE » Backup & Recovery » Dooms Day Backups

Overview Although our XCLOUD Backup and Recovery solution provides excellent protection, we recognise the need for a truly air-gapped backup option for extreme scenarios. The Dooms Day Backup service is designed for clients who want to take data resilience to the next…

XPC

XFORCE » XPC

Current XPC Version 6.5.3 – (includes Citrix Workspace App for Windows – Nov 3rd 2025 – Version 2508.10) AIM Complete Elimination of Windows Endpoint Security Risks Overview XSTRA has…

User Registration Process

XFORCE » XACCESS » User Registration Process

XACCESS – USER ACCOUNT REGISTRATION PROCESS To register, the User clicks on this link https://xaccess.x.direct and selects the “REGISTER” option at the bottom of the page . . User enters their: “Mobile Number or Email…

Reverse Authentication

XFORCE » XACCESS » Reverse Authentication

XACCESS – Reverse Authentication Reverse Authentication Reverse Authentication is an extra safety step that allows a Client to verify the identity of an XSTRA staff member (on the phone or in person) using the Client’s own XACCESS…

Price List

XDEVICE » Price List

XDEVICE – Price List Monthly subscription pricing by device category (ex…

Terms & Conditions

XDESK » Terms & Conditions

XDESK – Terms & Conditions Security baseline, session controls, account lifecycle rules, and support boundaries for XDESK. Overview This page outlines the baseline policies applied to XDESK (hosted desktops and remote app access). These policies…

20260327 – XNET – Telstra Price Change Notification

NEWS – 2026 » 20260327 – XNET – Telstra Price Change Notification

Telstra Mobile SIM – Price Change Notification (PCN) Information relating to XSTRA services that utilise Telstra-backed mobile connectivity Overview: Telstra has announced pricing adjustments to a number of its mobile plans effective 5 May…

Essential 8

XFORCE » Essential 8

Essential Eight: What Your Business Needs to Know The Essential Eight are eight practical mitigation strategies developed by the Australian Signals Directorate (ASD) through the Australian Cyber Security Centre (ACSC) to reduce the likelihood and impact of common…

Cybersecurity Terminology

XFORCE » Resources » Cybersecurity Terminology

1. Core Cybersecurity Acronyms & Concepts AcronymNameDescription SIEMSecurity Information & Event ManagementCentralized log collection, correlation, and alerting system. EDREndpoint Detection & ResponseMonitors endpoint behavior and…

Backup & Recovery

XCLOUD » Backup & Recovery

XCLOUD – Backup & Disaster Recovery Protocol Backup architecture, retention options, replication add-ons, and recovery guidance for XCLOUD workloads. Overview Scope: XCLOUD hosted workloads Ransomware: It can’t attack what it…

Maintenance Schedule

XDEVICE » Maintenance Schedule

XDEVICE – Windows OS – Maintenance Plan Structured patching aligned to…

XACCESS vs. Popular MFA Products

XFORCE » XACCESS » XACCESS vs. Popular MFA Products

Why XACCESS is Different Unlike other MFA solutions that operate only at the application level, XACCESS is the only multi-factor authentication product that: Integrates with client environments at both the System and Network layers; and Protects against Brute-Force…

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