PUBLIC

Table of Contents

PUBLIC

1. WELCOME
2. LATEST NEWS
3. ABOUT
- 3.1. Our Mission
- 3.2. Why XSTRA
- 3.3. Who Are We
- 3.4. What Do We Do
- 3.5. How Do We Do IT
- 3.6. How We Give Back
- 3.7. Our Skill Sets
- 3.8. Create Your Free Account
- 3.9. Company Information
- 3.10. Contact Information
- 3.11. Rates & Charges
- 3.12. Join The Team
- 3.13. Legal & Finance
4. XCARE
- 4.1. Overview
- 4.2. Workflow
- 4.3. Remote Assistance
- 4.4. Tech Folder – Public
- 4.5. Service Disruption Notices (SDN’s)
  - 4.5.1. OPEN SDN’s
  - 4.5.2. CLOSED SDN’s
- 4.6. Rates & Charges – Schedule 1
- 4.7. Terms & Conditions
5. XRACK
- 5.1. Overview
- 5.2. Price List
- 5.3. Backup Security
- 5.4. Resources
  - 5.4.1. XRACK Competitive Analysis Report
6. XNET
- 6.1. Price List
- 6.2. XNET NBN Plus
- 6.3. XNET Rural Fiber
  - 6.3.1. XNET Rural Fiber – CIS
  - 6.3.2. XNET Rural Fiber – Technical Brief
- 6.4. Resources
- 6.5. Terms & Conditions
7. XVOICE
- 7.1. Price List
- 7.2. Features
- 7.3. Soft Clients
- 7.4. Resources
- 7.5. Terms & Conditions
8. XDEVICE
- 8.1. Overview
- 8.2. Price List
- 8.3. XDEVICE – Server Edition
- 8.4. XDEVICE – PC Edition
- 8.5. XDEVICE – Printer Edition
- 8.6. Download – XAGENT
- 8.7. Windows PC Pathways
- 8.8. Maintenance Schedule
- 8.9. Terms & Conditions
9. XCLOUD
- 9.1. Overview
- 9.2. Comparison
- 9.3. Price List
- 9.4. XCLOUD – Basic
- 9.5. XCLOUD – Enterprise
- 9.6. XCLOUD – Enterprise Browser
- 9.7. XDEVICE vs XCLOUD
- 9.8. Resources
- 9.9. Terms & Conditions
10. X365
- 10.1. Overview
- 10.2. Pricing
- 10.3. Pricing – Mailbox Only
- 10.4. X365-PLUS
- 10.5. SharePoint – Considerations
- 10.6. What Office Product Do I Need?
- 10.7. Add Ons
  - 10.7.1. ProofPoint – ATP Replacement
- 10.8. Resources
- 10.9. Terms & Conditions
11. XCAM
- 11.1. Overview
- 11.2. Price List
12. XBACKUP
- 12.1. Overview
13. XFORCE
- 13.1. Overview
- 13.2. Price List
- 13.3. Bitwarden Plus
  - 13.3.1. Browser Extension Setup
- 13.4. XNETSecure
- 13.5. Cisco Umbrella
- 13.6. XDESKTOP
- 13.7. XACCESS
14. XPARTS
- 14.1. Overview
- 14.2. Equipment Procurement Service
15. XCRM
- 15.1. Preamble
- 15.2. Overview
- 15.3. Version 5 Login
- 15.4. Ticket – Information
16. PERFORMANCE METRICS
- 16.1. Overview
- 16.2. Live Net Promoter Scores
- 16.3. XREPORTS
- 16.4. Tickets
  - 16.4.1. Average Handling Time
  - 16.4.2. First Call Resolution
17. NEWS – 2025
- 17.1. X365 – 2025 Microsoft Office 365 – Price Changes
- 17.2. NEWS ARCHIVE

10.8. Resources

Features Matrix
Features Explained
System Requirements
Security Benefits
Exchange Entities Explained
SharePoint Tips
Historical Mailbox Management
Enable Microsoft MFA Procedure

Feedback

Was this helpful?

Yes No

You indicated this topic was not helpful to you ...

Could you please leave a comment telling us why? Thank you!

Thanks for your feedback.

Post your comment on this topic.

Your name *

Your e-mail address *

Comment *

Please do not use this for support questions.
Need Help? -> Contact Us !

Post Comment

.