GroundWire -

1. MY IT DEPARTMENT
2. LATEST NEWS
3. ABOUT
- 3.1. Our Mission
- 3.2. Why XSTRA
- 3.3. Who Are We
- 3.4. What Do We Do
- 3.5. How Do We Do IT
- 3.6. How We Give Back
- 3.7. Our Skill Sets
- 3.8. ISO 27001, SOC 2, GDPR
- 3.9. NPS – Performance Metrics
- 3.10. Company Information
- 3.11. Contact Information
- 3.12. Create Your Free Account
- 3.13. Rates & Charges – Schedule 1
- 3.14. TimeSaver Blocks
- 3.15. Join The Team
- 3.16. Legal & Finance
4. XCARE
- 4.1. Overview
- 4.2. Workflow
- 4.3. Remote Assistance
- 4.4. Tech Folder – Public
- 4.5. Rates & Charges – Schedule 1
- 4.6. Service Disruption Notices (SDN’s)
  - 4.6.1. OPEN SDN’s
  - 4.6.2. CLOSED SDN’s
- 4.7. Equipment Architecture Policy
- 4.8. Support Scope Policy
- 4.9. Terms & Conditions
5. XRACK
- 5.1. Overview
- 5.2. Price List
- 5.3. Backup & Recovery
- 5.4. Resources
  - 5.4.1. XRACK Competitive Analysis Report
- 5.5. Terms & Conditions
6. XNET
- 6.1. Price List
- 6.2. XNET NBN Plus
- 6.3. XNET Rural Fiber
  - 6.3.1. XNET Rural Fiber – CIS
  - 6.3.2. XNET Rural Fiber – Technical Brief
- 6.4. Resources
- 6.5. Terms & Conditions
7. XVOICE
- 7.1. Price List
- 7.2. Features
- 7.3. Soft Clients
- 7.4. Resources
- 7.5. Terms & Conditions
8. XDEVICE
- 8.1. Overview
- 8.2. Price List
- 8.3. XDEVICE – PC & Server
- 8.4. XDEVICE – Printer
- 8.5. Resources
- 8.6. Terms & Conditions
9. XDESK
- 9.1. Overview
- 9.2. Price List
- 9.3. XDESK – Basic
- 9.4. XDESK – Enterprise
- 9.5. XDESK – Enterprise Browser
- 9.6. XDESK vs XDEVICE
- 9.7. XDESK Software
- 9.8. Resources
- 9.9. Terms & Conditions
10. X365
- 10.1. Overview
- 10.2. Pricing
- 10.3. Pricing – Mailbox Only
- 10.4. X365-PLUS
- 10.5. What Office Product Do I Need?
- 10.6. Add Ons
- 10.7. Resources
- 10.8. Terms & Conditions
11. XCAM
- 11.1. Overview
- 11.2. Price List
12. XFORCE
- 12.1. Overview
- 12.2. Price List
- 12.3. Essential 8
- 12.4. XPC
- 12.5. XACCESS
- 12.6. DNSFilter
- 12.7. Vulnerability Scanning & Remediation Services
- 12.8. Backup and Recovery
  - 12.8.1. Dooms Day Backups
  - 12.8.2. Immutable Backups
- 12.9. Resources
  - 12.9.1. Cybersecurity Terminology
  - 12.9.2. Other
- 12.10. Terms & Conditions
13. XPARTS
- 13.1. Overview
- 13.2. Equipment Procurement Service
14. XCRM
- 14.1. Preamble
- 14.2. Overview
- 14.3. Version 5 Login
- 14.4. Ticket – Information
15. NEWS – 2025
- 15.1. 20250217 – 2025 Microsoft Office 365 – Price Changes
- 15.2. NEWS ARCHIVE

For mobile devices and smart phones running any of the following operating systems:

Apple IOS
Android – Setup Guide Here

IMPORTANT
Ensure the Codec selected inside the application for Wifi and Mobile connections is set to “OPUS”

7.3.2. GroundWire

For mobile devices and smart phones running any of the following operating systems: