XCRM is XSTRA’s Professional Services Automation (PSA) tool developed on the CIOCTO platform

CIOCTO is a multi-tenant cloud-based management platform and control plane that delivers tools and business intelligence to manage complex IT & Communications environments

Key Features of CIOCTO include:

  • Web-Based User Interface
  • Worlds Best Practice workflows incorporating:
    • ISO 9001.2015
    • ISO 27001.2013
    • ITIL methodologies

XSTRA has adopted many of the CIOCTO methodologies as shown HERE

Revision: 3
Last modified: Dec 13, 2020

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