XCRM is XSTRA’s Professional Services Automation (PSA) tool developed on the CIOCTO platform
CIOCTO is a multi-tenant cloud-based management platform and control plane that delivers tools and business intelligence to manage complex IT & Communications environments
Key Features of CIOCTO include:
- Web-Based User Interface
- Worlds Best Practice workflows incorporating:
- ISO 9001.2015
- ISO 27001.2013
- ITIL methodologies
XSTRA has adopted many of the CIOCTO methodologies as shown HERE
Revision:
3
Last modified:
Dec 13, 2020
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