XCLOUD – Basic - PUBLIC

XCLOUD – Basic

Scenario Fit

Perfect for entry-level and front-line administration users with:
- Light SaaS needs
- Light browser workloads
- Low transactional functions such as POS
- Basic office suite needs

Features

Never pay for PC’s again – in the event a PC dies we will replace it with an ex-Government unit for FREE *
Accessible from:
- Any machine running Windows operating system version 10
- Any machine running the latest Mac OS version
- Any HTML5 compatible web browser using Chromium
- LeafOS Ready – diskless workstation and Boot from USB stick options
- Devices running the Android operating system
- Devices running the Apple IOS operating system

Inclusions

Unlimited Storage Transactions
Microsoft Operating System Licensing Compliance
24×7 Remote & Phone Support
XRACK Backups of the XCLOUD Virtual Desktops and its supporting infrastructure every 15 minutes
All Security updates, Service Packs/Patches to the Virtual desktop systems ongoing
Machine monitoring & Alerts
Unlimited storage for Operating System, Applications and User Profiles

Options

XBACKUP – Disaster Recovery Planning Service Options
- Warm Replica Service
XSTRA’s XVAULT service, powered by BitWarden
XSTRA’s XACCESS multi-factor authentication service securing multiple entry points to your systems

Caveats

Software support is provided on a best effort basis for the Windows Server operating system only. Excludes custom code, 3rd party application and custom configuration
Any software assistance rendered not covered by this plan will be undertaken subject to the Client’s approval and charged to the Client at XSTRA’s Schedule 1 Rates
A “Fair Use Policy” exists at XSTRA’s discretion for all Unlimited Storage & Virtual Desktop space requirements
Requires some XNET components if not already part of the Clients technology mix with XSTRA – ask for details
Where network printers exist, XDEVICE – Printer Care per printer is required
* – Free PC offer starts 12 months after the installation of XCLOUD, and the total number of PC’s available per calendar year is limited to lowest number of XCLOUD Users in any month of the previous calendar year

Supporting XRACK Infrastructure

Optional XRACK Infrastructure

XCLOUD User Pricing Bands

No. of Users	5 to 50			51 to 150			151 +
Per User – Weekly	$22.75			$20.47			$18.43
Per User – Monthly	$98.82			$88.94			$80.05

Revision: 14

Last modified: Aug 28, 2023

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