IT All Starts With Great Service & Support
At XSTRA, we’ve built our reputation on a foundation of Xceptional Client support called XCARE
To assist us, XSTRA has developed a total ticket management platform called XCRM.
To log a ticket, please send an email to: support@x.direct
See other ways you can contact us HERE
XCRM is used by our XCARE teams to manage all aspects of a Client’s interactions with XSTRA.
XCARE has 3 technical teams, tasked with ensuring Clients receive Xceptional Xperiences every time: |
---|
|
|
|
Other Services |
---|
For Clients who also have our XVOICE service, we now offer “White Label” XCARE solutions allowing Clients to have their phone calls answered in their own company name providing a thoroughly professional image to internal team members. |
Need more help with this?
https://x.direct/1/en/topic/welcome