3.9. Global Contact Information

Global Phone Numbers

• Australia:
  • +61 7 3123 4111 – (I)
  • 1300 555 920 – (I)

• Hong Kong:
  • +852 5808 3186 – (I)

• New Zealand:
  • +64 9951 8015 – (I)

• Philippines:
  • +63 2 8231 2982 – (TFF)

• South Africa:
  • +27 1 0500 8808 – (I)

• UK:
  • +44 20 3318 3448 – (I)

• USA:
  • +1 213 394 2699 – (I)

Global Fax Number

• International
  • +61 7 3123 4111 (I)

Important Web Links

• https://x.direct – our Main Website
• https://xcrm.x.direct – our Client Portal and CRM System
• http://xghelp.com – our Remote Support Tools for Clients
• https://www.xstragroup.com – our old domain which is redirected to https://x.direct
• https://xreports.x.direct – XREPORTS – our reporting engine for Clients drawing information from our data lake
• https://research.x.direct – List of R&D activities

Important Email Addresses

• General Information:
  • info@xstragroup.com
• To reach our service desk by email you can use either of the following email addresses:
  • servicedesk@xstragroup.com
  • support@xstragroup.com
• Australian Accounts Department:
  • accounts@xstragroup.com
• Philippines Accounts Department:
  • accountsph@xstragroup.com

Global Offices

• Australian Offices:
  • Brisbane – (Head Office)
    • Suite 7, 2 Benson Street, TOOWONG, QLD, 4066
      • PARKING OPTIONS:
        • You can park directly in front of our building on Benson Street. There is 15 min parking area in the front of the building and if you park here we will cover any and all costs so feel free to park there if you like.
        • You Can Park in spot “7A” – Parking is available at the back of the building which can be accessed from Archer Street. Please call us so we can reserve this parking space for your exclusive use. When in Archer Street look for a sign that mentions “Benson House” and you will find a ramp that goes down into the underground parking area – as you drive down the ramp, at the bottom of the ramp you will see a car parking space labelled “7A” directly at the bottom of the ramp. Click HERE to see a map of where to park.
        • Toowong Towers Shopping Center is positioned opposite with ample parking and there is a foot bridge across Benson Street to our building
  • Melbourne
    • Ground Floor, Corporate One, 84 Hotham Street, PRESTON, VIC, 3072

• USA Office:
  • Los Angeles
    • 5757 W Century Blvd, Suite 700-1, LOS ANGELES, CA, 90035

• Philippines Office:
  • Manila
    • Unit 6E Strata 100 Building, Emerald Avenue, Ortigas Center, PASIG CITY, 1600