3.7. Global Contact Information

Global Phone Numbers

• Australia:
  • +61 7 3123 4111 – (I)
  • Local Only: 1300 555 920 – (I)

• Hong Kong:
  • +852 5808 3186 – (I)

• New Zealand:
  • +64 9951 8015 – (I)

• Philippines:
  • +63 2 8231 2982 – (TFF)

• South Africa:
  • +27 1 0500 8808 – (I)

• UK:
  • +44 20 3318 3448 – (I)

• USA:
  • +1 213 394 2699 – (I)

Global Fax Number

• International
  • +61 7 3123 4111 (I)

Important Web Links

• https://x.direct – our Main Website
• https://xcrm.x.direct – our Client Portal and CRM System
• http://xghelp.com – our Remote Support Tools for Clients
• https://www.xstragroup.com – our old domain which is redirected to https://x.direct
• https://xreports.x.direct – XREPORTS – our reporting engine for Clients drawing information from our data lake
• https://research.x.direct – List of R&D activities

Important Email Addresses

• General Information:
  • info@xstragroup.com
• To reach our service desk by email you can use either of the following email addresses:
  • servicedesk@xstragroup.com
  • support@xstragroup.com
• Australian Accounts Department:
  • accounts@xstragroup.com
• Philippines Accounts Department:
  • accountsph@xstragroup.com

Our DNS Servers

• NS0.XSTRAGROUP.COM
• NS1.XSTRAGROUP.COM
• NS2.XSTRAGROUP.COM
• NS3.XSTRAGROUP.COM
• NS4.XSTRAGROUP.COM

Global Offices

• Australian Offices:
  • Brisbane – (Head Office)
    • Suite 7, 2 Benson Street, TOOWONG, QLD, 4066
  • Melbourne
    • Ground Floor, Corporate One, 84 Hotham Street, PRESTON, VIC, 3072

• USA Office:
  • Los Angeles
    • 5757 W Century Blvd, Suite 700-1, LOS ANGELES, CA, 90035

• Philippines Office:
  • Manila
    • Unit 6E Strata 100 Building, Emerald Avenue, Ortigas Center, PASIG CITY, 1600