XCLOUDTIER 1
  • Windows Server 2019 Virtual Desktop – Per User – Per Month
Scenario Fit
  • Perfect for entry-level and front-line administration users with:
  • Light SaaS needs
  • Light browser workloads
  • Low transactional functions such as POS
  • Basic office suite needs
Features
  • 24×7 Remote & Phone Support
  • Periodic Operating System Reloads to meet end of life timelines
  • Microsoft Remote Desktop Protocol (RDP) with access available from:
  • Free User On-Boarding & Setup
  • Free User Off-Boarding
Inclusions
Options
Caveats
  • This product is not recommended for two-way video or audio applications but it should work
  • This product (XCLOUD – Tier 1) is a “stand alone” tier, and can’t be split with other XCLOUD tiers
  • Software support is provided on a best effort basis, excludes custom code and custom configuration
  • Any software assistance rendered not covered by this plan will be undertaken subject to the Client’s approval and charged to the Client at XSTRA’s Schedule 1 Rates
  • Virtual Desktop Host Disk Space Fair Use Policy: 50 Giga Bytes Per User
  • On-site work is not included
  • Minimum term – 3 months
Supporting XRACK Infrastructure
  • Windows Server 2019 VM – Domain Controller / Print Server
  • Windows Server 2019 VM – RD Services (Connection Broker / RDGateway / Web Access)
  • Windows Server 2019 VM – RDSH Server(s) (1 Per 25 Users)
  • Windows Server 2019 VM – FSLogix Profiles
Optional XRACK Infrastructure
  • File Server
  • Archive Server
  • SQL Server
User Pricing Bands
  • 5 to 50 Users
  • 51 to 150 Users
  • 151+ Users
Minimum Term Pricing Bands
  • 3 Months
  • 12 Months
  • 36 Months
Revision: 32
Last modified: Jun 30, 2021

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