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Invoicing Explained

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Invoicing Explained – Legacy

ABOUT » Invoicing Explained – Legacy

. PLEASE NOTE On 1st April 2022, XSTRA changed the way it invoices Clients for recurring Equipment items. If recurring Equipment was invoiced to a Client before the 1st April 2022, then the invoicing protocols above apply to that Equipment moving forward –…

Features Explained

X365 » Resources » Features Explained

Office 365 is designed to empower the diversity of every team at any organisation without sacrificing security, compliance or privacy. Office 365 features, Microsoft Teams for Chat, Skype for Business for online meetings, SharePoint for content management together…

Invoicing Formats

ABOUT » Invoicing Formats

Due to the complexity of the IT and Communications industry, the Equipment on invoices from XSTRA to the Client may include the following additional Equipment classification information that helps describe the types of Equipment listed on the invoice. An…

ABOUT

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Our Mission Why XSTRA Who Are We What Do We Do How Do We Do IT How We Give Back Our Skill Sets Create Your Free Account Company Information Contact Information Terms and Conditions of Trade Credit Policy – Australia Rates & Charges – Schedule…

Credit Policy – Australia

ABOUT » Credit Policy – Australia

1. MANDATORY NAB DIRECT DEBIT FACILITY FOR ALL AUSTRALIAN CLIENTS XSTRA strives to offer great value to our customers through fantastic service and realistic pricing. Requiring all Clients to have a Direct Debit Facility allows us to keep our costs and…

LATEST NEWS

LATEST NEWS

Date Added Description of New Content & Links 20240726 XSTRA simplifies setup fees across all products – see Setup Fee section – effective 10th August 2024 20240725 SDN – 20240725 – XACCESS incidents –…

Resources

X365 » Resources

Features Matrix Features Explained System Requirements Security Benefits SharePoint Constraints Exchange Tips Historical Mailbox Management Enable Microsoft MFA Procedure

Backup Security

XRACK » Backup Security

XRACK Backup & Disaster Recovery Protocol Options Explained Ransomware: It can’t attack what it doesn’t see. XRACK’s backup options and solutions can protect against ransomware attacks. Start Shielding Your Data by outsourcing your data…

20200625 – XNET – Fiber Link Down Between ECN and NEXTDC B1

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200625 – XNET – Fiber Link Down Between ECN and NEXTDC B1

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200615 INCIDENT START TIME (HH:MM) 05:15 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE …