NPS – XSTRA Overall Score -

1. MY IT DEPARTMENT
2. LATEST NEWS
3. ABOUT
- 3.1. Our Mission
- 3.2. Why XSTRA
- 3.3. Who Are We
- 3.4. What Do We Do
- 3.5. How Do We Do IT
- 3.6. How We Give Back
- 3.7. Our Skill Sets
- 3.8. ISO 27001, SOC 2, GDPR
- 3.9. NPS – Performance Metrics
- 3.10. Company Information
- 3.11. Contact Information
- 3.12. Create Your Free Account
- 3.13. Rates & Charges – Schedule 1
- 3.14. TimeSaver Blocks
- 3.15. Join The Team
- 3.16. Legal & Finance
4. XCARE
- 4.1. Overview
- 4.2. Workflow
- 4.3. Remote Assistance
- 4.4. Tech Folder – Public
- 4.5. Rates & Charges – Schedule 1
- 4.6. Service Disruption Notices (SDN’s)
  - 4.6.1. OPEN SDN’s
  - 4.6.2. CLOSED SDN’s
- 4.7. Equipment Architecture Policy
- 4.8. Support Scope Policy
- 4.9. Terms & Conditions
5. XCLOUD
- 5.1. Overview
- 5.2. Price List
- 5.3. Backup & Recovery
- 5.4. Competitive Analysis Report
- 5.5. Terms & Conditions
6. XNET
- 6.1. Price List
- 6.2. XNET NBN Plus
- 6.3. XNET Rural Fiber
  - 6.3.1. XNET Rural Fiber – CIS
  - 6.3.2. XNET Rural Fiber – Technical Brief
- 6.4. Resources
- 6.5. IPv4/IPv6 Policy
- 6.6. Terms & Conditions
7. XVOICE
- 7.1. Price List
- 7.2. Features
- 7.3. Soft Clients
- 7.4. Resources
- 7.5. Terms & Conditions
8. XDEVICE
- 8.1. Overview
- 8.2. Price List
- 8.3. XDEVICE – PC & Server
- 8.4. XDEVICE – Printer
- 8.5. XDEVICE Software
- 8.6. XCONNECT
- 8.7. Maintenance Schedule
- 8.8. Terms & Conditions
9. XDESK
- 9.1. Overview
- 9.2. Price List
- 9.3. XDESK – Basic
- 9.4. XDESK – Enterprise
- 9.5. XDESK – Enterprise Browser
- 9.6. XDESK vs XDEVICE
- 9.7. XDESK Software
- 9.8. Resources
- 9.9. Terms & Conditions
10. X365
- 10.1. Overview
- 10.2. Pricing
- 10.3. Pricing – Mailbox Only
- 10.4. X365-PLUS
- 10.5. What Office Product Do I Need?
- 10.6. Add Ons
- 10.7. Resources
- 10.8. Terms & Conditions
11. XCAM
- 11.1. Overview
- 11.2. Price List
12. XFORCE
- 12.1. Overview
- 12.2. Price List
- 12.3. Essential 8
- 12.4. XPC
- 12.5. XACCESS
- 12.6. DNSFilter
- 12.7. Vulnerability Scanning & Remediation Services
- 12.8. Backup & Recovery
  - 12.8.1. Immutable Backups
  - 12.8.2. Dooms Day Backups
- 12.9. Resources
- 12.10. Terms & Conditions
13. XPARTS
- 13.1. Overview
- 13.2. Equipment Procurement Service
14. XCRM
- 14.1. Preamble
- 14.2. Overview
- 14.3. Ticket – Information
15. NEWS – 2026
- 15.1. NEWS ARCHIVE

XSTRA – NPS Score (Overall)

Net Promoter Score (NPS) summary based on rolling client feedback.

Overview

This page displays XSTRA’s overall Net Promoter Score (NPS) result and trend, based on the most recently collected client feedback.

Report – Overall NPS

Please note

This result is tabulated using the most recent 12 months of data collected.

3.9.1. NPS – XSTRA Overall Score