| XDEVICE – PC & Server Editions |
| 24/7 Anti-Virus, Support, Management, Maintenance and Monitoring – Per Windows PC or Server Device – Per Month |
Comprehensive Windows maintenance includes
- 24×7 Remote & Phone Support for all Windows PC or Server incidents and technical requests
- 24×7 Remote Management & Monitoring for proactive issue prevention
- Windows Defender Anti-Virus Monitoring with real-time threat detection
- Professional malware removal and security incident response service
- Continuous event log monitoring for system optimization
- Automated patch management to keep your systems secure and current
- System-wide service packs, updates and security hotfixes
- Secure remote-control management and technical access
- Expert technical support for all Microsoft products sold by XSTRA
- Daily automated backups of “Critical Client Data” to XSTRA’s secure data center – verified weekly
- Monthly comprehensive reports covering 50 key security and performance metrics
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| Scheduled Maintenance Program |
| Maintenance Schedule |
| Service Terms |
- 12-month minimum service commitment ensures consistent protection and value
- “Critical Client Data” will be identified collaboratively and reviewed quarterly. Fair Use Policy applies to complimentary backup storage allocation.
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