2. LATEST NEWS

XSTRA
What’s New at XSTRA
Product updates, policy changes, guides & service disruption notices (SDNs) — newest first.
Changelog
How to use this page
Each entry shows a date, a badge, and a link. SDN badges indicate incidents/outages; Policy badges indicate terms, rates, or policy updates; product badges show the relevant service area.
2025
Updates & notices published in 2025
37 items
2025-12-22 SDN SDN Opened – XCLOUD – Data Center Outage
2025-10-31 XDESK XDESK – New Citrix Installer application – makes installing Citrix Workspace a breeze
2025-10-31 XDEVICE XDEVICE – Official launch of XCONNECT – Learn about this exciting utility now in your system tray
2025-10-22 Policy XDESK – New Fairer Pricing for XDESK User Migrations and Setup
2025-10-13 Policy XNET – New Policy on IPv6 Adoption
2025-09-11 XCARE XCARE – Official launch of TimeSaver Blocks
2025-09-03 XFORCE XFORCE – What is an XACCESS Site Key? – Explainer on the newest addition to XACCESS
2025-09-02 Policy XCARE – 3rd Party Support Policy released
2025-09-02 XCARE XCARE – Official Equipment & Hardware Procurement Guide released
2025-08-28 XDESK XDESK – Latest Citrix Installer version 2503.7 released
2025-08-25 XFORCE XFORCE – Comparing our XACCESS MFA solution to the World's Best and Most Popular competitors
2025-08-15 SDN XCARE – Service Disruption Notice – Failed Switch in NEXTDC B2 Data Center
2025-08-12 XFORCE XFORCE – XACCESS tokens can now be used for Reverse Authentication
2025-08-07 XDESK XDESK – Access our guide on how to change your password
2025-08-04 SDN XCARE – SDN Closed – 1020 – Core Router in NEXT DC B2 failed
2025-08-04 SDN XCARE – SDN Opened – 0725 – Core Router in NEXT DC B2 failed
2025-08-04 XCARE XCARE – XSTRA's internal NPS Scoring System is now public and LIVE! on our website
2025-07-29 XDESK XDESK – XSTRA has released a new article detailing how we secure applications accessed exclusively through web browsers
2025-07-24 Policy XNET – Domain Name registration and management price increases released
2025-07-22 Policy XCLOUD – Terms & Conditions updated to cover our new Immutable Backup solution to protect recoverability of deleted files
2025-07-22 Policy XCARE – XSTRA's Terms and Conditions of Trade have been updated
2025-07-21 XFORCE XFORCE – We have just released our XACCESS hardware tokens for Users who don't have a smart phone
2025-07-17 XDESK XDESK – XSTRA releases formal User Password and Lockout policies in line with Australian Cyber Security Centre (ACSC) guidelines
2025-07-14 Policy XDESK – Release of new password policy for all Users
2025-07-08 XDESK XDESK – Latest Citrix Workspace installer by XSTRA released
2025-06-27 SDN XNET – SDN Closed – Failed Router Effecting Internet Supply Service in Brookfield QLD 4069
2025-06-04 SDN XNET – SDN Opened – Internet outage in NEXT DC B2 Data Center
2025-06-03 XSTRA XSTRA – Releases a formal statement on ISO 27001, SOC and GDPR certifications
2025-05-28 XSTRA XSTRA – Our sponsorship of Tommy, a seeing eye dog in training. Well he graduated today!. Well done Tommy….
2025-05-27 XVOICE XVOICE – New Soft Phone – MicroSIP – for the Microsoft Windows platform
2025-05-27 SDN XDESK – SDN Closed – Service Disruption Notice – XDESK – Intermittent Performance
2025-05-22 SDN XDESK – SDN Opened – Service Disruption Notice – XDESK – Intermittent Performance
2025-05-05 X365 X365 – New Video Link: How DKIM, SPF & DMARC Work to Prevent Email Spoofing
2025-05-04 XCLOUD XCLOUD – Virtual Machine Cost Simulator – is now Live !
2025-04-18 XDEVICE XDEVICE – Updated XDEVICE PC Maintenance Schedule to highlight improvements made to script execution timing
2025-04-07 XDESK XDESK – Clients now receive a free XDEVICE PC Edition subscription with every XDESK User subscription
2025-03-21 Policy X365 – 2025 Microsoft Office 365 – Price Changes
2024
Updates & notices published in 2024
28 items
2024-11-21 Update RSA and AES data encryption – Now Useless!
2024-11-11 XDESK XDESK – Tired of Adobe's high monthly fees? – So were we!
2024-11-03 XDESK XDESK – Using AutoCAD Products – key facts you need to know about optimizing the user experience
2024-10-30 SDN SDN – Planned hardware upgrades underway over the next few days at NEXTDC B2 to improve system performance for Clients
2024-10-17 SDN SDN – Server issue in Data Center
2024-10-01 Policy XDESK – Citrix Price Change Notification
2024-09-27 XCAM XCAM – XSTRA officially launches its latest product to provide Clients with a robust, multi-site, private cloud, video surveillance system
2024-09-26 X365 X365 – Updated summary of common issues with SharePoint most frequently experienced by Clients
2024-09-26 XVOICE XVOICE – FreePBX Typical Call Flow Workflows diagram now public
2024-09-21 XDESK XDESK – File Explorer has a search feature and we show you how to make the most of it
2024-08-15 Update XSTRA publishes list of allowed file types for its XDESK range of services
2024-08-02 New NEW PRODUCT ALERT – XSTRA release XVOICE-Lite plans
2024-07-26 Update XSTRA simplifies setup fees across all products – see Setup Fee section – effective 10th August 2024
2024-07-25 SDN SDN – 20240725 – XACCESS incidents – Advisory Notice
2024-07-15 Update XSTRA prepares for the release of XCAM – our network security camera system
2024-06-27 SDN SDN – Microsoft Office 365 Issues
2024-06-21 Policy XSTRA Rates & Charges – Updated Pricing Structure – Effective from 20240701
2024-06-18 Policy New Telstra SIM Plans with unbeatable pricing and features for XSTRA Clients
2024-05-30 Update Google says – Microsoft unable to protect its clients
2024-05-27 SDN Brookfield Gold Creek Rd Planned Power Outages
2024-05-24 SDN Brookfield Savages Rd Planned Power Outages
2024-05-23 Update OpenAI Under Attack – ChatGPT Down
2024-05-10 Update Google Cloud Deletes 620,000 Members Data by Accident and Un-Recoverable but for a 3rd Party Backup Being Present
2024-05-09 Update Decoupling Microsoft Teams: Navigating the New Licensing Changes in Microsoft 365 and Office 365
2024-05-09 Update Update to our XPARTS product documentation and offer
2024-05-07 Policy Update to XSTRA's Schedule 1 – Rates & Charges. Refinement and clarification of explanatory wording, and calculations
2024-03-11 Update Microsoft admits Cosy Bear hackers have been in its systems for three months
2024-01-13 Update The Top 10 Reasons Why You Should Avoid SharePoint
2023
Updates & notices published in 2023
12 items
2023-09-11 XNET XNET – First public release of sample plans used in our high-rise fiber installations in the Philippines
2023-09-11 XCLOUD XCLOUD – new competitive cost analysis report shared with the public
2023-09-01 Update Need a laugh? – Watch a classic parody attacking Windows VISTA
2023-08-29 SDN Widespread Network Outage at NEXTDC B2
2023-08-17 Update XSTRA releases some of its own internal training materials free for public access
2023-08-16 Update XDESK Enterprise – official launch date set
2023-08-09 X365 X365 – Total re-work of most pages and added some new SharePoint and Exchange Tips, and retired the x365-microsoft-new-commerce-experience-nce page
2023-08-08 XVOICE XVOICE – added features brochure PDF
2023-08-08 Policy X365 – updated pricing
2023-08-08 Policy XVOICE – updated pricing
2023-07-11 Policy Microsoft Price Hikes Coming 1st September 2023
2023-01-05 Update Yealink User Guides have been added – XSTRA Themed

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