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XDESK – Enterprise
XDESK » XDESK – Enterprise
XDESK – Enterprise Citrix Windows Server 2022 Virtual Desktops – Per User – Per Month Scenario Fit Perfect for Work-From-Anywhere enterprise level power users who require optimum: Security – When…
XDESK – Enterprise Browser
XDESK » XDESK – Enterprise Browser
XDESK – Enterprise Browser Citrix Enterprise Browser – Per User – Per Month Scenario Fit For Users who only work in a Browser and require all of the Security, Safety and Performance that Citrix…
Security Videos
XDESK » Resources » Security Videos
Why you need our XDESK Premium services with Enterprise Security Advantages
20250815 – XCLOUD – Data Center Hardware Incident
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250815 – XCLOUD – Data Center Hardware Incident
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY INCIDENT START DATE 20250815 INCIDENT START TIME (HH:MM) …
20230816 – XDESK Enterprise – Official Launch Date
NEWS – 2025 » NEWS ARCHIVE » Year 2023 » 20230816 – XDESK Enterprise – Official Launch Date
Beginning next month, XSTRA is on the brink of introducing the XDESK Enterprise lineup of virtual desktops. In partnership with our exclusive advancements, specifically XACCESS and XPC, our XDESK Enterprise solution has achieved unparalleled speed and bolstered…
20200619 – Australia Targeted – Cyber attack targeting Australian networks
NEWS – 2025 » NEWS ARCHIVE » Year 2020 » 20200619 – Australia Targeted – Cyber attack targeting Australian networks
19th June 2020 Earlier this morning the Australian Government announced that it was currently aware of, and responding to, a sustained targeting of Australian governments and companies by a sophisticated state-based actor. That is, someone backed or employed by a…
20200620 – FaceBook’s Latest Attack On Your Privacy
NEWS – 2025 » NEWS ARCHIVE » Year 2020 » 20200620 – FaceBook’s Latest Attack On Your Privacy
20th June 2020 NameCheap highlights FaceBook’s latest tactic to create an end-run on not only your privacy but the GDPR itself. Instead of GDPR being the hardest legal standard to meet, “legitimate interest” becomes the free pass for anyone who wants to…
XDESK vs XDEVICE
XDESK » XDESK vs XDEVICE
GENERAL FEATURES XDEVICE XDESK Remote Work Compatible – Work from home and anywhere Yes Roam and Work on any device – Computer Hardware Independence Yes Persistent Desktop – start your day with your desktop exactly…
Immutable Backups
XFORCE » Backup and Recovery » Immutable Backups
Back up anything, protect everything — forever. XSTRA’s Immutable Backup uses Wasabi Cloud Storage and provides uncompromising long-term protection of your critical files — whether they live on Virtual Machines hosted in XCLOUD or on local PCs and servers at…
Browser Based Apps
XDESK » Resources » Browser Based Apps
Why Citrix Technologies Matter in a 100% Cloud-Based World Some users may believe that relying solely on cloud-based services—such as Microsoft 365, Google Workspace, or other SaaS applications—eliminates the need for solutions like Citrix. However, this is a…
Overview
XDESK » Overview
XDESK Empowering Safer Digital Workspaces At XSTRA, we understand that work is no longer confined to a physical office – it’s something we do, wherever we are. That’s why XDESK was designed from the ground up to enable your team to work securely and…
Who Are We
ABOUT » Who Are We
XSTRA – IT & Communications Leadership For almost 25 years, the team at XSTRA have been global leaders in the IT & Communications sector. Our expertise encompasses a wide spectrum of skills, including managing accounts…
Site Key
XFORCE » XACCESS » Site Key
XACCESS Site Key: Secure Your Locations with IP-Restricted Access What is the XACCESS Site Key? The XACCESS Site Key is a small hardware device equipped with an Ethernet port, designed to be installed on a client’s network. Once deployed, it designates the site as…
Overview
XFORCE » XACCESS » Overview
XACCESS IS A, WEB BASED, MULTI-FACTOR AUTHENTICATION SERVICE Cyber Threats are the No. 1 technological challenge facing the global business community today. At present, the global business community is grappling with its foremost technological…
20240311 – Microsoft admits Cosy Bear hackers have been in its systems for three months
NEWS – 2025 » NEWS ARCHIVE » Year 2024 » 20240311 – Microsoft admits Cosy Bear hackers have been in its systems for three months
Microsoft’s cybersleuths haven’t been able to expel the Cosy Bears. Photo: Getty Microsoft says it’s still trying to evict the elite Russian government hackers who broke into the email accounts of senior company executives in November. It says the…
LATEST NEWS
LATEST NEWS
Date Added Description of New Content & Links 20250828 XDESK – Latest Citrix Installer version 2503.7 released 20250825 XFORCE – Comparing our XACCESS MFA solution to the World’s Best and Most Popular…
X365-PLUS
X365 » X365-PLUS
X365 Plus – A Better Way to Use Microsoft 365 1. Built for Simplicity, Security and Support X365 Plus is designed to enhance your Microsoft 365 experience by layering essential protections, simplified support, and business-grade service levels on top of your…
XDESK
XDESK
Overview Price List XDESK – Basic XDESK – Enterprise XDESK – Enterprise Browser XDESK vs XDEVICE XDESK Software Resources Terms & Conditions
Year 2023
NEWS – 2025 » NEWS ARCHIVE » Year 2023
20230901 – Classic Windows Vista Parody Video 20230817 – Networking Essentials Guide 20230816 – XDESK Enterprise – Official Launch Date 20230711 – Microsoft Price Hikes
20240509 – Microsoft 365 – Teams Removal
NEWS – 2025 » NEWS ARCHIVE » Year 2024 » 20240509 – Microsoft 365 – Teams Removal
Microsoft has recently adjusted its licensing plans for Microsoft 365 and Office 365 by separating Microsoft Teams from these suites. This change, which came into effect on April 1, 2024, impacts clients outside the European Economic Area (EEA) and Switzerland,…
Our Skill Sets
ABOUT » Our Skill Sets
AMAZON WEB SERVICES AWS Certified Cloud Practitioner CISCO Cisco Certified Network Associates – CCNA CITRIX Citrix Certified Professional – CCP-V DUO DUO MSP Partner GOOGLE …
SharePoint – Common Issues
X365 » SharePoint – Considerations » SharePoint – Common Issues
VIDEO: SharePoint Document Storage Issues & Alternatives Summary Of the Most Common SharePoint Issues 1. Permissions Issues Incorrect or overly restrictive permissions Overly complex permission hierarchies Broken permission inheritance Inconsistent permission levels…
Price List
XDESK » Price List
XDESK PRICE LIST . Basic No. of Users 5 to 50 51 to 150 151 + Per User – Weekly $22.75 $20.47 $18.43 Per User – Monthly $98.82 $88.94 $80.05 . Enterprise No. of Users 5 to 50 51 to 150 151…
20241001 – XDESK – Citrix Price Increases
NEWS – 2025 » NEWS ARCHIVE » Year 2024 » 20241001 – XDESK – Citrix Price Increases
XDESK Price Change Notification (PCN) Upcoming adjustment in the pricing of our XDESK product to all Clients, will take effect starting 1st Nov, 2024. This change is necessary due to an increase in the cost of a key component used within XDESK—the Citrix…
CLOSED SDN’s
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s
20250819 – XDESK – Cloud Drive Mapper Issues 20250810 – XACCESS Outage 20250804 – Core router outage 20250604 – Data Center – Upstream Internet Outage 20250522 – XDESK – Intermittent Performance 20250210 –…
20240530 – Google says “Microsoft unable to protect its clients”
NEWS – 2025 » NEWS ARCHIVE » Year 2024 » 20240530 – Google says “Microsoft unable to protect its clients”
XACCESS vs. Popular MFA Products
XFORCE » XACCESS » XACCESS vs. Popular MFA Products
Why XACCESS is Different Unlike other MFA solutions that operate only at the application level, XACCESS is the only multi-factor authentication product that: Integrates with client environments at both the System and Network layers; and Protects against Brute-Force…
ISO 27001, SOC 2, GDPR
ABOUT » ISO 27001, SOC 2, GDPR
Compliance Statement: Alignment with ISO 27001, SOC 2, and GDPR While XSTRA has not yet attained formal certification under ISO 27001, SOC 2, or GDPR, our operational and security frameworks are meticulously designed to align with the core requirements of…
Cybersecurity Terminology
XFORCE » Resources » Cybersecurity Terminology
1. Core Cybersecurity Acronyms & Concepts AcronymNameDescription SIEMSecurity Information & Event ManagementCentralized log collection, correlation, and alerting system. EDREndpoint Detection & ResponseMonitors endpoint behavior and…
Overview
XPARTS » Overview
Transform Your Technology Procurement with XSTRA At XSTRA, we understand that acquiring the right hardware and software—collectively known as “Equipment” under our Terms & Conditions of Trade—is crucial for your business’s success. This is why we…
Other
XFORCE » Resources » Other
Description Link Australian Cyber Security Centre Essential 8 LINK The NIST Cybersecurity Framework (CSF) 2.0 LINK Victorian Protective Data Security Standards LINK
What Do We Do
ABOUT » What Do We Do
XSTRA IS YOUR GLOBAL 24 Hour IT Department We are your ONE-STOP SHOP for: 24/7 Help Desk Services Foundational Cybersecurity Solutions Virtual Desktops – (DaaS – Desktop as a Service) Backup & Disaster Recovery Services (BaaS & DRaaS) Virtual…
Passwords
XDESK » Resources » Passwords
How to Access the Change Password Screen in Remote Sessions ️ For Citrix Users ➡️ Use the Citrix Toolbar If you’re using the Citrix Workspace App on Windows or Mac: Look for the Citrix session toolbar at the top or side of your screen. Click on…
The Future of Workspaces
XDESK » Resources » The Future of Workspaces
White Paper: The Future of Workspaces – Securing High-Performance Virtual Desktops with XDESK Private Cloud —— Introduction As organizations accelerate their digital transformation, enabling staff to work from anywhere on any device has become a…
ProofPoint – ATP Replacement
X365 » Add Ons » ProofPoint – ATP Replacement
PDF – proofpoint-essentials-features-benefits-guide-customer PDF – proofpoint-essentials-o365 PDF – proofpoint-essentials-security-datasheet
SharePoint – Other Constraints
X365 » SharePoint – Considerations » SharePoint – Other Constraints
Considerations for Using SharePoint While SharePoint offers many benefits for file storage and collaboration, there are scenarios and considerations where it may not be the ideal solution for storing files. Here are detailed reasons why you might opt not to store files…
Maintenance Schedule
XDEVICE » Resources » Maintenance Schedule
XDEVICE – Windows OS – Maintenance Plan At XSTRA, we maintain a structured and proactive approach to system updates and maintenance. Our XDEVICE maintenance schedule is aligned with Microsoft’s Patch Tuesday, which occurs at 10:00 AM (PT) on the…
Sites Used For XDESK Development
XDESK » Resources » Sites Used For XDESK Development
Recommended Sites for Windows Server System Engineers body { font-family: Arial, sans-serif; line-height: 1.6; margin: 20px; color: #333; } table { width: 100%; …
Terms & Conditions
XCARE » Terms & Conditions
1. NON-STANDARD REQUESTS XSTRA reserves the right to charge the Client for non-standard work requests such as, pre- installation, system integration work, purely cosmetic changes, reinstallation at a new address, or any other similar non-standard…
Resources
XDESK » Resources
Passwords Citrix Mission Browser Based Apps The Future of Workspaces Client Side Requirements Demo Resources Security Videos File Explorer – Search Hints PDF Software AutoCAD Sites Used For XDESK Development
DNSFilter
XFORCE » DNSFilter
DNSFilter – Smart, Fast, and Cloud-Delivered Protection DNSFilter is a cloud-based DNS security solution that protects users from accessing malicious or harmful websites—before connections are even established. As the first line of defense in your network,…
XTERMINAL
XFORCE » XTERMINAL
AIM Complete Elimination of Windows Endpoint Security Risks Overview XSTRA has completed the final refinements on its proprietary Operating System Shell named XTERMINAL. This operating system shell stands out as the most…
PDF Software
XDESK » Resources » PDF Software
PDFElement vs Adobe Acrobat Comparison PDFElement vs Adobe Acrobat At XSTRA, we help clients maximize their IT budgets by reducing high software licensing costs. Many clients are caught in Adobe’s costly subscription model, which…
Overview
XFORCE » Overview
Clients today have users working from more locations than ever before—at home, on the road, or in the corporate office. This distributed workforce increases exposure to a growing range of threats that can compromise operations, data, and critical applications.…
Our Mission
ABOUT » Our Mission
Interested in Partnering with Us? If our vision, mission, and values resonate with you and you believe we could be the right fit for your business, we can’t wait to meet you. Let’s discuss how we might collaborate to meet your IT and communications needs…
Essential 8
XFORCE » Essential 8
Essential Eight: What Your Business Needs to Know The Essential Eight are eight practical mitigation strategies developed by the Australian Signals Directorate (ASD) through the Australian Cyber Security Centre (ACSC) to reduce the likelihood and impact of common…
Citrix Mission
XDESK » Resources » Citrix Mission
Citrix Mission: Empowering Secure, Flexible Workplaces Citrix’s mission is to create secure, flexible, and productive digital workspaces that enable businesses and enterprises to provide seamless, secure access to the resources employees need—anytime,…
Terms & Conditions
XDESK » Terms & Conditions
PASSWORD POLICY – ACSC ESSENTIAL 8 ALIGNED This policy defines how XSTRA enforces strong password and lockout standards across all managed systems. These settings are based on the Australian Cyber Security Centre’s (ACSC) Essential Eight…
Terms & Conditions
XVOICE » Terms & Conditions
1. CUSTOMER SERVICE GUARANTEE (CSG) WAIVER NOTICE The Customer Service Guarantee (CSG), outlined in the Telecommunications Act 1997, provides eligible customers with specific rights in relation to standard fixed-line telephone services. These rights…
What Office Product Do I Need?
X365 » What Office Product Do I Need?
Outlined below are several guidelines to aid you in choosing the appropriate Microsoft Office 365 license: Scenario Best License Choice Online office only apps Microsoft 365 Business Basic Desktop app versions Microsoft 365 Business…
XNET NBN Plus – Technical Brief
XNET » XNET NBN Plus » XNET NBN Plus – Technical Brief
XSTRA is an Australian Carrier and ISP XSTRA prides itself on building what it sells. This has allowed us to build technical teams who have a deep understanding of the technologies we sell to customers. XNET NBN Plus is our Internet access service to Clients already…
Overview
XDEVICE » Overview
XDEVICE delivers a range of technologies focused on the care of end-point devices 24/7 Remote Support Management Maintenance Monitoring Reporting Pro-Active Remediation Applicable End-Point Devices include: Computers &…
Remote Assistance
XCARE » Remote Assistance
CLICK ON THE APPROPRIATE LOGO FOR YOUR OPERATING SYSTEM Our Remote Assistance Policy XSTRA takes your privacy and security seriously. For devices not covered by one of our XDEVICE plans, our team members will only have access to your device if…
Pricing
X365 » Pricing
Microsoft Office 365 NCE Plans Compared Microsoft 365 Business Office 365 Enterprise Microsoft 365 Business Basic Business Standard Business Premium Apps for Business Office 365 F3 Office 365 E1 Office 365 E3 Office 365…
Overview
XCAM » Overview
XCAM with AI-Powered Blue Iris and CodeProject.AI body { font-family: Arial, sans-serif; line-height: 1.6; } h1, h2 { color: #2c3e50; } ul { margin: 0; …
Terms & Conditions
XNET » Terms & Conditions
DEFINITIONS Consumer – XSTRA provides all Clients with a genuine and reasonable opportunity to negotiate the terms of their contract and obligations to XSTRA, before and during the term of any active service. Telecommunications Consumer…
Backup & Recovery
XRACK » Backup & Recovery
XRACK Backup & Disaster Recovery Protocol Option – Explained Ransomware: It can’t attack what it doesn’t see. XRACK’s backup option reduces the impact of ransomware attacks and other cyber security incidents and hardware…
IEEE Standard – 802.1
XNET » Resources » IEEE Standard – 802.1
IEEE 802.1 Standard Description 802.1D Relates to MAC Bridges. It defines the architecture and bridge operation of wired Ethernet. 802.1Q Defines VLAN tagging and trunking. It allows multiple bridged networks to transparently share the same physical network…
Reverse Authentication
XFORCE » XACCESS » Reverse Authentication
XACCESS – Reverse Authentication Reverse Authentication Reverse Authentication is an extra safety step that allows a Client to verify the identity of an XSTRA staff member (on the phone or in person) using the Client’s own XACCESS…
Invoicing Formats
ABOUT » Legal & Finance » Invoicing Formats
Due to the complexity of the IT and Communications industry, the Equipment on invoices from XSTRA to the Client may include the following additional Equipment classification information that helps describe the types of Equipment listed on the invoice. An…
Overview
XRACK » Overview
XRACK provides Clients with infrastructure products and services to host compute workloads in data centers. Some people refer to this as, THE CLOUD or CLOUD COMPUTING or IAAS – Infrastructure as a Service. XSTRA offers the following 3 Cloud solution…
Preamble
XCRM » Preamble
CIOCTO is the world’s only solution that combines deep systems integration and multi-dimensional client information into one software tool! Its elegant, modern interface is fast to learn and easy for new users, yet powerful for professionals. CIOCTO lets you work…
Client Side Requirements
XDESK » Resources » Client Side Requirements
Network Requirements for XDESK Citrix Secure Workspace Access To ensure a seamless experience when accessing your XDESK Citrix Secure Workspaces, the following outbound firewall and router settings must be enabled at your site. These settings allow users to access all…
20200826 – PostGreSQL Service Restarted
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200826 – PostGreSQL Service Restarted
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200826 INCIDENT START TIME (HH:MM) Approx: 18:00 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…
20200604 – Think Your Data In The Cloud Is Safe?
NEWS – 2025 » NEWS ARCHIVE » Year 2020 » 20200604 – Think Your Data In The Cloud Is Safe?
At XSTRA, we are often asked: “is my data safe in the cloud?” 4th June 2020 . We feel we would not be doing our job as advocates for our Clients if we didn’t bring the information below to your attention. Here are some of the terms and conditions…
XNET Rural Fiber – Technical Brief
XNET » XNET Rural Fiber » XNET Rural Fiber – Technical Brief
This document contains important information for all participants in this Research & Development Proof Of Concept (POC). Please read carefully. It is also a long document with many details and there are likely to be errors so please let us know of these errors by…
XNET NBN Plus – CIS
XNET » XNET NBN Plus » XNET NBN Plus – CIS
Critical Information Summary (CIS) Service To Be Provided Business Grade Broadband supplied by AAPT care of NBN Co. Download Speed 50 Mbps Upload Speed 20 Mbps Are Faster Speeds Available? Yes %…
Overview
XCRM » Overview
The Managed Services Provider (MSP) market is forecast to reach $329.1 Billion dollars by 2025 – Ref. Targeted at this MSP market, CIOCTO is a multi-tenant cloud-based Information Technology Service Management (ITSM) platform and control plane, that is fully…
XNET Rural Fiber – CIS
XNET » XNET Rural Fiber » XNET Rural Fiber – CIS
Critical Information Summary (CIS) Service To Be Provided Uses fiber and complementary technologies to deliver a Premium broadband experience to your home. Download Speed 50 Mbps Upload Speed 50 Mbps Latency …
Cloud Drive Mapper (CDM)
X365 » SharePoint – Considerations » Cloud Drive Mapper (CDM)
Summary At this point in time, if a Client decides to proceed with SharePoint for their document storage needs, XSTRA recommends using Cloud Drive Mapper. XSTRA’s policy on this may change in the near future as we develop a superior solution in-house called…