XRACK Backup & Disaster Recovery Protocol Options Explained
Ransomware: It can’t attack what it doesn’t see.
  • XRACK’s backup options and solutions can protect against ransomware attacks.
  • Start Shielding Your Data by outsourcing your data protection strategy to XSTRA for workloads held in our XRACK data centers
  • XRACK meets the 3-2-1 backup rule depending on the options selected (3 copies of data, on 2 different media, 1 of them being off-site)
  • For a detailed explanation of our XRACK DRP Protocol refer to the document below.
Documentation
PDFXRACKDISASTER RECOVERY PROTOCOL
Retention Periods Available
Aspirational Retention Settings – 7/45/13
  • Quarter of an Hour – 1 hour
  • Hourly – 23 hours
  • Daily – 7 days
  • Weekly – 45 days
  • Monthly – 13 months

Data Recovery

RECOVERY
Per Terabyte
Billed Fractionally
ESTIMATED RECOVERY TIME PRICE ex-GST
Applies to Clients requesting XSTRA to recover data from backups from “XRACK – Virtual Machines” See “Time – Other Rate” of Schedule 1 – Rates & Charges

Hot & Warm Replication Options

XRACK offers a range of replication options to other data centers to improve redundancy and data protection. Starting at a 35% premium, you can have your work loads kept in sync to alternate physical data center locations, allowing your team to recover quickly from any catastrophe. If you would like pricing for these options please contact XSTRA today.

Miscellaneous

  • Disk volume size increases can be coordinated through our Service Desk by raising a ticket and there is no cost for this.
  • Excluding boot disk volumes, disk volume size decreases can be done but are more involved and will be billed at our standard Schedule 1 Rates & Charges. Bootable disk volumes cannot be reduced in size.
  • All resource usage pricing and allocations (including but not limited to, power and data) are subject to XSTRA’s review, assessments, and at XSTRA’s discretion.

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