Search
Related topics are listed below.
XDEVICE
XDEVICE
Overview Price List XDEVICE – Server Edition XDEVICE – PC Edition XDEVICE – Printer Edition XDEVICE Software Resources Terms & Conditions
XDESK vs XDEVICE
XDESK » XDESK vs XDEVICE
GENERAL FEATURES XDEVICE XDESK Remote Work Compatible – Work from home and anywhere Yes Roam and Work on any device – Computer Hardware Independence Yes Persistent Desktop – start your day with your desktop exactly…
XDEVICE – Printer Edition
XDEVICE » XDEVICE – Printer Edition
XDEVICE – Printer Edition 24/7 Support and Management – Per Printer – Per Month Comprehensive printer care includes 24×7 Remote & Phone Support for Printer incidents & requests Core Windows Operating System Driver…
XDEVICE – Server Edition
XDEVICE » XDEVICE – Server Edition
XDEVICE – SERVER Edition 24/7 Anti-Virus, Support, Management, Maintenance and Monitoring – Per Server – Per Month Comprehensive Server maintenance includes 24×7 Remote & Phone Support for Windows based Server…
XDEVICE – PC Edition
XDEVICE » XDEVICE – PC Edition
XDEVICE – PC Edition 24/7 Anti-Virus, Support, Management, Maintenance and Monitoring – Per PC – Per Month Comprehensive PC maintenance includes 24×7 Remote & Phone Support for Windows based PC incidents and…
How We Give Back
ABOUT » How We Give Back
Charity Work and Sponsorships Seeing Eye Dogs Australia May 2025 “Tommy” finally graduated today – Hooray ! Signal Foundation Free Speech Platform – Signal.Org Foundation Sponsor Dressage & Eventing Sponsorship Special…
Overview
XDEVICE » Overview
XDEVICE delivers a range of technologies focused on the care of end-point devices 24/7 Remote Support Management Maintenance Monitoring Reporting Pro-Active Remediation Applicable End-Point Devices include: Computers &…
Price List
XDEVICE » Price List
XDEVICE PRICE LIST Description Monthly Cost (ex GST) Units Server $225 Per Server PC/Laptop $65 Per PC or Laptop Printer/Scanner $35 Per Printer Smart Phone $6 Per Phone Tablet $6 Per Tablet |_. Other | | * Discounts are available for existing XDESK…
XDESK
XDESK
Overview Price List XDESK – Basic XDESK – Enterprise XDESK – Enterprise Browser XDESK vs XDEVICE XDESK Software Resources Terms & Conditions
Remote Assistance
XCARE » Remote Assistance
CLICK ON THE APPROPRIATE LOGO FOR YOUR OPERATING SYSTEM Our Remote Assistance Policy XSTRA takes your privacy and security seriously. For devices not covered by one of our XDEVICE plans, our team members will only have access to your device if…
XDESK – Enterprise Browser
XDESK » XDESK – Enterprise Browser
XDESK – Enterprise Browser Citrix Enterprise Browser – Per User – Per Month Scenario Fit For Users who only work in a Browser and require all of the Security, Safety and Performance that Citrix…
XDESK – Basic
XDESK » XDESK – Basic
XDESK – Basic Windows Server 2022 Virtual Desktops – Per User – Per Month Scenario Fit Perfect for entry-level and front-line administration users with: Light SaaS needs Light browser workloads Low…
Windows PC Pathways
XDEVICE » Resources » Windows PC Pathways
XSTRA Pathways for PC Management body { font-family: Arial, sans-serif; line-height: 1.6; padding: 30px; background: #f9f9f9; color: #333; } h1, h2, h3 { color: #004080; } h1 { font-size:…
Terms & Conditions
XDESK » Terms & Conditions
PASSWORD POLICY – ACSC ESSENTIAL 8 ALIGNED This policy defines how XSTRA enforces strong password and lockout standards across all managed systems. These settings are based on the Australian Cyber Security Centre’s (ACSC) Essential Eight…
XDESK – Enterprise
XDESK » XDESK – Enterprise
XDESK – Enterprise Citrix Windows Server 2022 Virtual Desktops – Per User – Per Month Scenario Fit Perfect for Work-From-Anywhere enterprise level power users who require optimum: Security – When…
Terms & Conditions
XFORCE » Terms & Conditions
XACCESS – Local Machine Clock Accuracy XACCESS, our Multi-Factor Authentication (MFA) solution, relies on your local machine having accurate time to function correctly. If your device is covered under an XDEVICE agreement or is an XPC machine…
LATEST NEWS
LATEST NEWS
Date Added Description of New Content & Links 20250828 XDESK – Latest Citrix Installer version 2503.7 released 20250825 XFORCE – Comparing our XACCESS MFA solution to the World’s Best and Most Popular…
Maintenance Schedule
XDEVICE » Resources » Maintenance Schedule
XDEVICE – Windows OS – Maintenance Plan At XSTRA, we maintain a structured and proactive approach to system updates and maintenance. Our XDEVICE maintenance schedule is aligned with Microsoft’s Patch Tuesday, which occurs at 10:00 AM (PT) on the…
Essential 8
XFORCE » Essential 8
Essential Eight: What Your Business Needs to Know The Essential Eight are eight practical mitigation strategies developed by the Australian Signals Directorate (ASD) through the Australian Cyber Security Centre (ACSC) to reduce the likelihood and impact of common…
20221004 – Telstra 4G Sim Issue
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20221004 – Telstra 4G Sim Issue
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY Telstra INCIDENT START DATE 2022-10-04 INCIDENT START TIME…
20240220 – Widespread Phone Call Quality Issues
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20240220 – Widespread Phone Call Quality Issues
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY Telcoinabox / Ivox INCIDENT START DATE 20240220 INCIDENT START…
20240524 – Brookfield Savages Rd Planned Power Outages
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20240524 – Brookfield Savages Rd Planned Power Outages
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY Energex INCIDENT START DATE 20240524 INCIDENT START TIME…
20241017 – Disk SusbSystem Errors on Server in Data Center
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20241017 – Disk SusbSystem Errors on Server in Data Center
SERVICE DISRUPTION NOTICE (SDN) NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY START DATE 20241017…
20240627 – Microsoft Office 365 Issues
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20240627 – Microsoft Office 365 Issues
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY Microsoft INCIDENT START DATE 20240627 INCIDENT START TIME…
20250604 – Data Center – Upstream Internet Outage
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250604 – Data Center – Upstream Internet Outage
SERVICE DISRUPTION NOTICE (SDN) NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY AAPT or Upstream of them START DATE…
20230522 – XNET – NextDC Inter-Network is Down Between B1 & B2
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20230522 – XNET – NextDC Inter-Network is Down Between B1 & B2
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY NEXTDC – https://nextdc.com INCIDENT START DATE 2023-05-22…
20241129 – XNET Core switch failure
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20241129 – XNET Core switch failure
SERVICE DISRUPTION NOTICE (SDN) NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY START DATE 20241129…
20220320 – Ransomware Event
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20220320 – Ransomware Event
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? N/A IF YES, NAME OF 3RD PARTY N/A INCIDENT START DATE 2022-03-20 INCIDENT START TIME (HH:MM)…
20200929 – Office 365 Outage
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200929 – Office 365 Outage
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closted INCIDENT START DATE 20200929 INCIDENT START TIME (HH:MM) Approx: 07:15 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…
20200625 – XNET – Fiber Link Down Between ECN and NEXTDC B1
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200625 – XNET – Fiber Link Down Between ECN and NEXTDC B1
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200615 INCIDENT START TIME (HH:MM) 05:15 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE …
20240725 – XACCESS incidents – Advisory Notice
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20240725 – XACCESS incidents – Advisory Notice
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY INCIDENT START DATE 20240601 INCIDENT START TIME (HH:MM) …
20211013 – 2021 Telecommunications Embargo
NEWS – 2025 » NEWS ARCHIVE » Year 2021 » 20211013 – 2021 Telecommunications Embargo
This years Telecommunications embargo dates have been set. All new XNET orders will need to be placed before the 2nd November to ensure they are delivered before the Embargo begins. Key Dates: • Start of embargo: Tuesday 21st December 2021 • End of embargo:…
20250810 – XACCESS Outage
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250810 – XACCESS Outage
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY INCIDENT START DATE 202400810 INCIDENT START TIME (HH:MM) …
20240305 Widespread Phone call Quality Issues
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20240305 Widespread Phone call Quality Issues
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY Telcoinabox / Ivox INCIDENT START DATE 20240305 INCIDENT START…
Invoicing Formats
ABOUT » Legal & Finance » Invoicing Formats
Due to the complexity of the IT and Communications industry, the Equipment on invoices from XSTRA to the Client may include the following additional Equipment classification information that helps describe the types of Equipment listed on the invoice. An…
20250626 – XNET Rural Brookfiled Router Failure
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250626 – XNET Rural Brookfiled Router Failure
SERVICE DISRUPTION NOTICE (SDN) NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY START DATE 20250626…
20250815 – XCLOUD – Data Center Hardware Incident
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250815 – XCLOUD – Data Center Hardware Incident
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY INCIDENT START DATE 20250815 INCIDENT START TIME (HH:MM) …
ABOUT
ABOUT
Our Mission Why XSTRA Who Are We What Do We Do How Do We Do IT How We Give Back Our Skill Sets ISO 27001, SOC 2, GDPR NPS – PERFORMANCE METRICS Company Information Contact Information Create Your Free Account Rates & Charges Join The Team Legal &…
20250210 – Major Network Outage to Internet
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250210 – Major Network Outage to Internet
SERVICE DISRUPTION NOTICE (SDN) NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY TPG / AAPT START DATE 20250210…
20211120 – XNET Philippines – Converge ICT is down
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20211120 – XNET Philippines – Converge ICT is down
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? YES IF YES, NAME OF 3RD PARTY Converge ICT Philippines INCIDENT START DATE 20211120 INCIDENT…
20210808 – Small number of servers inaccessible
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20210808 – Small number of servers inaccessible
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20210808 INCIDENT START TIME (HH:MM) Approx: 17:20pm INCIDENT CAUSED BY A 3RD PARTY? No IF YES, NAME OF…
20250804 – Core router outage
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250804 – Core router outage
SERVICE DISRUPTION NOTICE (SDN) NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY START DATE 20250804 START…
Who Are We
ABOUT » Who Are We
XSTRA – IT & Communications Leadership For almost 25 years, the team at XSTRA have been global leaders in the IT & Communications sector. Our expertise encompasses a wide spectrum of skills, including managing accounts…
20250819 – XDESK – Cloud Drive Mapper Issues
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250819 – XDESK – Cloud Drive Mapper Issues
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20250819 INCIDENT START TIME (HH:MM) Approx: 09:00 INCIDENT END DATE 20250819 INCIDENT END TIME (HH:MM)…
Contact Information
ABOUT » Contact Information
Global Phone Numbers Australia: 1300 555 920 – (I) +61 7 3123 4111 – (I) +61 401 777 475 – (Outbound SMS Service) – (T) Important Email Addresses General Information: info@x.direct To reach our service desk…
20240527 – Brookfield Gold Creek Rd Planned Power Outages
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20240527 – Brookfield Gold Creek Rd Planned Power Outages
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY Energex INCIDENT START DATE 20240527 INCIDENT START TIME…
20250522 – XDESK – Intermittent Performance
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250522 – XDESK – Intermittent Performance
SERVICE DISRUPTION NOTICE (SDN) NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY Citrix START DATE 20250522…
20230829 – Widespread Network Outage at NEXTDC B2
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20230829 – Widespread Network Outage at NEXTDC B2
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY N/A INCIDENT START DATE 20230829 INCIDENT START TIME (HH:MM)…
Passwords
XDESK » Resources » Passwords
How to Access the Change Password Screen in Remote Sessions ️ For Citrix Users ➡️ Use the Citrix Toolbar If you’re using the Citrix Workspace App on Windows or Mac: Look for the Citrix session toolbar at the top or side of your screen. Click on…
What Do We Do
ABOUT » What Do We Do
XSTRA IS YOUR GLOBAL 24 Hour IT Department We are your ONE-STOP SHOP for: 24/7 Help Desk Services Foundational Cybersecurity Solutions Virtual Desktops – (DaaS – Desktop as a Service) Backup & Disaster Recovery Services (BaaS & DRaaS) Virtual…
Overview
XCARE » Overview
IT All Starts With Great Service & Support At XSTRA, we’ve built our reputation on a foundation of Xceptional Client support called XCARE To assist us, XSTRA has developed a total ticket management platform called XCRM. To log a ticket, please send an email…
20241030 – Hardware Upgrades at NextDC B2 Tonight
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20241030 – Hardware Upgrades at NextDC B2 Tonight
SERVICE DISRUPTION NOTICE (SDN) NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY START DATE 20241030…
Porting Process
XVOICE » Resources » Porting Process
At XSTRA we have had years of experience porting the numbers of our Clients. Here is a list of the steps that XSTRA usually undertake and this process can take between 4 to 12 weeks. STEPS DESCRIPTION 1 Obtain copy of Clients telephone…
20200615 – A Bad Year So Far for Office 365 Uptime
NEWS – 2025 » NEWS ARCHIVE » Year 2020 » 20200615 – A Bad Year So Far for Office 365 Uptime
Raise your hand if you fell victim to the recent string of Office 365 outages below✋ Don’t get me wrong Office 365 is a tremendous service that has enabled so many organizations to rapidly shift to a remote workforce. However, with such a large spike in daily…
20200604 – Think Your Data In The Cloud Is Safe?
NEWS – 2025 » NEWS ARCHIVE » Year 2020 » 20200604 – Think Your Data In The Cloud Is Safe?
At XSTRA, we are often asked: “is my data safe in the cloud?” 4th June 2020 . We feel we would not be doing our job as advocates for our Clients if we didn’t bring the information below to your attention. Here are some of the terms and conditions…
20230602 – XVOICE – Inbound and Outbound calls reporting as disconnected
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20230602 – XVOICE – Inbound and Outbound calls reporting as disconnected
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY AAPT INCIDENT START DATE 2023-06-02 INCIDENT START TIME…
The Future of Workspaces
XDESK » Resources » The Future of Workspaces
White Paper: The Future of Workspaces – Securing High-Performance Virtual Desktops with XDESK Private Cloud —— Introduction As organizations accelerate their digital transformation, enabling staff to work from anywhere on any device has become a…
20200831 – C-40-7 – No Internet Connectivity Via Fiber 1000
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200831 – C-40-7 – No Internet Connectivity Via Fiber 1000
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200831 INCIDENT START TIME (HH:MM) Approx: 08:30 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…
20220307 – XVOICE – Inbound & outbound calling
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20220307 – XVOICE – Inbound & outbound calling
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY Telcoinabox\Ivox INCIDENT START DATE 2022-03-07 INCIDENT START…
20200706 – XRACK – Missing Virtual Machine (VM)
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200706 – XRACK – Missing Virtual Machine (VM)
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200706 INCIDENT START TIME (HH:MM) Approx: 06:15 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…
20200325 – XVOICE – Australian Telephone Network Congestion Issues Because of Covid-19
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200325 – XVOICE – Australian Telephone Network Congestion Issues Because of Covid-19
Some clients are reporting issues with CONGESTION on their phone systems. This is a symptom of additional load on lines linking all carriers as a result of staff being sent home to work. While this incident is extraordinary due to Covid-19, XSTRA is working around…
20200529 – XSTRA Protects XCARE Clients From Faulty Windows 10 Version Update
NEWS – 2025 » NEWS ARCHIVE » Year 2020 » 20200529 – XSTRA Protects XCARE Clients From Faulty Windows 10 Version Update
XSTRA provides end-point management for Clients who subscribe to our XCARE products. 29th May 2020 Today XSTRA has taken steps to halt the spread of the Microsoft Windows 10 Version 2004 is causing huge issues for Clients around the world. XSTRA, through its XCARE…
20200929 – Delays relaying email through mail.voipstra.com.au
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200929 – Delays relaying email through mail.voipstra.com.au
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Open INCIDENT START DATE 2020929 INCIDENT START TIME (HH:MM) Approx: 08:15 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE …
20200826 – PostGreSQL Service Restarted
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200826 – PostGreSQL Service Restarted
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200826 INCIDENT START TIME (HH:MM) Approx: 18:00 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…
20201117 – Philippines – Converge ICT Outage
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20201117 – Philippines – Converge ICT Outage
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20201117 INCIDENT START TIME (HH:MM) Approx: 15:00 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…
20210316 – Azure Active Directory (AAD) Outage
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20210316 – Azure Active Directory (AAD) Outage
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20210316 INCIDENT START TIME (HH:MM) Approx: 05:00 ESTIMATED TIME TO RESOLUTION 60 Minutes INCIDENT END…
XNET Rural Fiber – Technical Brief
XNET » XNET Rural Fiber » XNET Rural Fiber – Technical Brief
This document contains important information for all participants in this Research & Development Proof Of Concept (POC). Please read carefully. It is also a long document with many details and there are likely to be errors so please let us know of these errors by…
20200620 – FaceBook’s Latest Attack On Your Privacy
NEWS – 2025 » NEWS ARCHIVE » Year 2020 » 20200620 – FaceBook’s Latest Attack On Your Privacy
20th June 2020 NameCheap highlights FaceBook’s latest tactic to create an end-run on not only your privacy but the GDPR itself. Instead of GDPR being the hardest legal standard to meet, “legitimate interest” becomes the free pass for anyone who wants to…
Overview
XPARTS » Overview
Transform Your Technology Procurement with XSTRA At XSTRA, we understand that acquiring the right hardware and software—collectively known as “Equipment” under our Terms & Conditions of Trade—is crucial for your business’s success. This is why we…
Setup Groundwire for Android
XVOICE » Resources » Setup Groundwire for Android
Open up the google playstore In the search bar at the top type ‘groundwire’ Locate the application labelled ‘Groundwire: VoIP SIP Softphone’ and install it. Note: You will be required to make a…
Immutable Backups
XFORCE » Backup and Recovery » Immutable Backups
Back up anything, protect everything — forever. XSTRA’s Immutable Backup uses Wasabi Cloud Storage and provides uncompromising long-term protection of your critical files — whether they live on Virtual Machines hosted in XCLOUD or on local PCs and servers at…
Reverse Authentication
XFORCE » XACCESS » Reverse Authentication
XACCESS – Reverse Authentication Reverse Authentication Reverse Authentication is an extra safety step that allows a Client to verify the identity of an XSTRA staff member (on the phone or in person) using the Client’s own XACCESS…
20200528 – XNET – Philippines – GA Towers Service Outage
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200528 – XNET – Philippines – GA Towers Service Outage
NOTICE TIME ZONE Philippines GMT+8 STATUS (Open/Closed) Closed INCIDENT START DATE 20200528 INCIDENT START TIME (HH:MM) 19:10 OUTAGE DURATION 1 hour 55 Minutes ESTIMATED TIME TO…
20200528 – XNET – Australia – Core router outage
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200528 – XNET – Australia – Core router outage
NOTICE TIME ZONE Australia Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200528 INCIDENT START TIME (HH:MM) 07:55 OUTAGE DURATION 13 Minutes ESTIMATED TIME TO…
Overview
XCRM » Overview
The Managed Services Provider (MSP) market is forecast to reach $329.1 Billion dollars by 2025 – Ref. Targeted at this MSP market, CIOCTO is a multi-tenant cloud-based Information Technology Service Management (ITSM) platform and control plane, that is fully…
20200524 – XNET – Philippines – GA Towers Service Outage
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200524 – XNET – Philippines – GA Towers Service Outage
NOTICE TIME ZONE Philippines GMT+8 STATUS (Open/Closed) Closed INCIDENT START DATE 20200524 INCIDENT START TIME (HH:MM) 14:40 OUTAGE DURATION 3 Hours 35 Minutes ESTIMATED TIME TO…
20200528 – XRACK – Australia – Client Network loss
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200528 – XRACK – Australia – Client Network loss
NOTICE TIME ZONE Australia Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200528 INCIDENT START TIME (HH:MM) 13:05 OUTAGE DURATION 20 Minutes ESTIMATED TIME TO…
20210802 – AAPT TPG issues but Could Be a Upstream Issue to Them
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20210802 – AAPT TPG issues but Could Be a Upstream Issue to Them
NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20210802 INCIDENT START TIME (HH:MM) Approx: 9:15am INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF…
Terms & Conditions
XNET » Terms & Conditions
DEFINITIONS Consumer – XSTRA provides all Clients with a genuine and reasonable opportunity to negotiate the terms of their contract and obligations to XSTRA, before and during the term of any active service. Telecommunications Consumer…
XNET Rural Fiber – CIS
XNET » XNET Rural Fiber » XNET Rural Fiber – CIS
Critical Information Summary (CIS) Service To Be Provided Uses fiber and complementary technologies to deliver a Premium broadband experience to your home. Download Speed 50 Mbps Upload Speed 50 Mbps Latency …