XACCESS – USER MFA PROCESS
  • Prior to accessing any of XSTRA’s cloud based products and services, the User must now go to:
  • The User should see the XACCESS website
  • The first 2 fields need to be completed – (The 3rd field is optional)
  • User enters information into the fields:
    • First Field: Mobile Phone Number or Email Address
    • Second Field: 6 Digit – One Time Passcode (OTP)
      • The OTP is obtained from the User’s authenticator app on their mobile phone or from the supplied Hardware Token
    • Third Field: Optional – Enter your “X” number if you know it – only enter numbers into this field
    • Click the “AUTHORISE” button
      .
    • Example shown here:
      .

      .
  • If successful the User will be redirected to the Clients appropriate landing page
  • Finished – the User has successfully used XACCESS for multi-factor authentication

Need more help with this?
© 2021–2025 XSTRA Group Pty Ltd (Australia). All rights reserved.

Thanks for your feedback.