4.9. Contact Information

Global Phone Numbers

• Australia:
  • +61 7 3123 4111 – (I)
  • 1300 555 920 – (I)
  • 0458718434 – Outbound SMS Service – (T)

• Hong Kong:
  • +852 5808 3186 – (I)

• New Zealand:
  • +64 9951 8015 – (I)

• South Africa:
  • +27 1 0500 8808 – (I)

• UK:
  • +44 20 3318 3448 – (I)

• USA:
  • +1 213 394 2699 – (I)

Global Fax Number

• International
  • +61 7 3123 4111 (I)

Important Email Addresses

• General Information:
  • info@x.direct
• To reach our service desk by email you can use either of the following email addresses:
  • servicedesk@x.direct
  • support@x.direct
• Australian Accounts Department:
  • accounts@x.direct

Global Offices

• Australian Offices:
  • Brisbane – (Head Office)
    • Suite 7, 2 Benson Street, TOOWONG, QLD, 4066
      • CTS 11300
      • PARKING OPTIONS:
        • You can park directly in front of our building on Benson Street. There is 15 min parking area in the front of the building and if you park here, do not worry about getting a fine, we will cover any and all costs so feel free to park there if you like.
        • You can also park in spot “7A” at the back of the building – Parking is available at the back of the building which can be accessed from Archer Street. Please call us so we can reserve this parking space for your exclusive use. When in Archer Street look for a sign that mentions “Benson House” and you will find a ramp that goes down into the underground parking area – as you drive down the ramp, at the bottom of the ramp you will see a car parking space labelled “7A” directly at the bottom of the ramp. Click HERE to see a map of where to park.
        • You can park in Toowong Towers Shopping Center – positioned opposite our building, with ample parking and there is a foot bridge across Benson Street to our building
  • Melbourne
    • Ground Floor, Corporate One, 84 Hotham Street, PRESTON, VIC, 3072

• USA Office:
  • Los Angeles
    • 5757 W Century Blvd, Suite 700-1, LOS ANGELES, CA, 90035

Important Web Links

• https://x.direct – our Main Website
• https://go.x.direct – our sub-domain for targeted information dissemination. (Eg: https://go.x.direct/yu8n47 )
• https://xcrm.x.direct – our Client Portal and CRM System
• http://xghelp.com – our Remote Support Tools for Clients
• https://www.xstragroup.com – our old domain which is redirected to https://x.direct
• https://xreports.x.direct – XREPORTS – our reporting engine for Clients drawing information from our data lake
• https://research.x.direct – List of R&D activities