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Guide: PKI, SSL/TLS & Certificates

XFORCE » Resources » Guide: PKI, SSL/TLS & Certificates

PKI, SSL/TLS & Certificates – Quick Reference for Techs Use this as a fast refresher on PKI concepts, X.509 certificates, common file types and rollout steps for public, internal, MikroTik and self-signed certificate deployments. …

XFORCE

XFORCE

Overview Price List Essential 8 XPC XACCESS DNSFilter Vulnerability Scanning & Remediation Services Backup & Recovery Resources Terms & Conditions

FreePBX VoiceMail Guide

XVOICE » Resources » FreePBX VoiceMail Guide

Voicemail User’s Guide

20230817 – Networking Essentials Guide

NEWS – 2026 » NEWS ARCHIVE » Year 2023 » 20230817 – Networking Essentials Guide

Presently, we are unveiling a portion of XSTRA’s internal reference material, which we utilize for training our engineers. Please don’t hesitate to distribute this content as you see fit. We kindly request that you attribute XSTRA in any instances where…

Resources

XFORCE » Resources

Cybersecurity Terminology Guide: PKI, SSL/TLS & Certificates Other

XACCESS

XFORCE » XACCESS

Overview XACCESS vs. Popular MFA Products Client Administrators User Registration Process User Usage Instructions Site Key Hard Tokens Reverse Authentication

Backup & Recovery

XFORCE » Backup & Recovery

XCLOUD – Backup & Recovery Immutable Backups Dooms Day Backups

Price List

XFORCE » Price List

XFORCE PRICE LIST Item AUD Ex-Tax Units Frequency XPC $10 Per Machine Monthly XACCESS – MFA – Multi-Factor Authentication $6 Per User Monthly XACCESS – Site Key $85 + $10 Each – Per Site Once-Off + Monthly XACCESS – Hardware…

Immutable Backups

XFORCE » Backup & Recovery » Immutable Backups

Back up anything, protect everything — forever. XSTRA’s Immutable Backup uses Wasabi Cloud Storage and provides uncompromising long-term protection of your critical files — whether they live on Virtual Machines hosted in XCLOUD, in Public Clouds (think Azure…

Cybersecurity Terminology

XFORCE » Resources » Cybersecurity Terminology

1. Core Cybersecurity Acronyms & Concepts AcronymNameDescription SIEMSecurity Information & Event ManagementCentralized log collection, correlation, and alerting system. EDREndpoint Detection & ResponseMonitors endpoint behavior and…

Overview

XFORCE » Overview

Clients today have users working from more locations than ever before—at home, on the road, or in the corporate office. This distributed workforce increases exposure to a growing range of threats that can compromise operations, data, and critical applications.…

Backup & Recovery

XCLOUD » Backup & Recovery

XCLOUD – Backup & Disaster Recovery Protocol Backup architecture,…

20250810 – XACCESS Outage

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250810 – XACCESS Outage

NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY INCIDENT START DATE 202400810 INCIDENT START TIME (HH:MM) …

XDESK vs XDEVICE

XDESK » XDESK vs XDEVICE

    GENERAL FEATURES XDEVICE XDESK Remote Work Compatible – Work from home and anywhere Yes Roam and Work on any device – Computer Hardware Independence Yes Persistent Desktop – start your day with your desktop exactly…

XNET NBN Plus – Technical Brief

XNET » XNET NBN Plus » XNET NBN Plus – Technical Brief

XSTRA is an Australian Carrier and ISP XSTRA prides itself on building what it sells. This has allowed us to build technical teams who have a deep understanding of the technologies we sell to customers. XNET NBN Plus is our Internet access service to Clients already…

Terms & Conditions

XCLOUD » Terms & Conditions

XCLOUD – Storage & Backup Notes Disk changes, billing notes, and deleted-file retention behaviour during backup consolidation. 1) General Disk increases (no cost): Disk volume size increases can be coordinated via our Service Desk by raising a…

LATEST NEWS

LATEST NEWS

Terms & Conditions

XDESK » Terms & Conditions

XDESK – Terms & Conditions Security baseline, session controls, account lifecycle rules, and support boundaries for XDESK. Overview This page outlines the baseline policies applied to XDESK (hosted desktops and remote app access). These policies…

Overview

XCRM » Overview

The Managed Services Provider (MSP) market is forecast to reach $329.1 Billion dollars by 2025 – Ref. Targeted at this MSP market, CIOCTO is a multi-tenant cloud-based Information Technology Service Management (ITSM) platform and control plane, that is fully…

Who Are We

ABOUT » Who Are We

Yealink User Guides

XVOICE » Resources » Yealink User Guides

YEALINK Yealink T42S User Guide – PDF Yealink T46S User Guide – PDF Yealink CP860 User Guide – PDF

ProofPoint – ATP Replacement

X365 » Add Ons » ProofPoint – ATP Replacement

PDF – proofpoint-essentials-features-benefits-guide-customer PDF – proofpoint-essentials-o365 PDF – proofpoint-essentials-security-datasheet

Testing Toolkit

XVOICE » Testing Toolkit

XVOICE — Visual & Audio Testing Toolkit Quick, user-friendly checks for webcam, microphone, and headphones …

Year 2023

NEWS – 2026 » NEWS ARCHIVE » Year 2023

20230901 – Classic Windows Vista Parody Video 20230817 – Networking Essentials Guide 20230816 – XDESK Enterprise – Official Launch Date 20230711 – Microsoft Price Hikes

Resources

XVOICE » Resources

FreePBX Typical Call Flow Workflows Porting Process FreePBX VoiceMail Guide FreePBX Feature Codes Setup Groundwire for Android Yealink User Guides AI Voice & Avatars Other Links

PDF Software

XDESK » Resources » PDF Software

PDFElement vs Adobe Acrobat Comparison PDFElement vs Adobe Acrobat At XSTRA, we help clients maximize their IT budgets by reducing high software licensing costs. Many clients are caught in Adobe’s costly subscription model, which…

20240311 – Microsoft admits Cosy Bear hackers have been in its systems for three months

NEWS – 2026 » NEWS ARCHIVE » Year 2024 » 20240311 – Microsoft admits Cosy Bear hackers have been in its systems for three months

Microsoft’s cybersleuths haven’t been able to expel the Cosy Bears. Photo: Getty Microsoft says it’s still trying to evict the elite Russian government hackers who broke into the email accounts of senior company executives in November. It says the…

Company Information

ABOUT » Company Information

Entity Name: XSTRA Group Pty Ltd Entity Type: Australian Private Company Status: Active from 20030527 ABN: 95 104 881 843 Founder & CTO: Lyndon Vincent Email: LV@x.direct Landline: +61 7 3123 4111 Ext: 2018 Mobile Cellular: +61 400 596 366 Internet…

On Apple Devices (iPhone/iPad)

XNET » Resources » How To Find The MAC Address Of Your Device » On Apple Devices (iPhone/iPad)

Option 1: Applicable if you are not on Wi-Fi. 1. Check the iPhone or the iPad Info Menu Open the Settings app and navigate to Settings -> General -> About and scroll to the network section of the page. You will find your Apple device’s MAC address in the Wi-Fi…

GroundWire

XVOICE » Soft Clients » GroundWire

For mobile devices and smart phones running any of the following operating systems: Apple IOS Android – Setup Guide Here IMPORTANT Ensure the Codec selected inside the application for Wifi and Mobile connections is set to…

Our Mission

ABOUT » Our Mission

Mission, Values & Vision The principles that shape how XSTRA designs, delivers, and supports critical platforms. One Partner. Complete Accountability. Built from frontline experience — designed to reduce risk and enable…

Essential 8

XFORCE » Essential 8

Essential Eight: What Your Business Needs to Know The Essential Eight are eight practical mitigation strategies developed by the Australian Signals Directorate (ASD) through the Australian Cyber Security Centre (ACSC) to reduce the likelihood and impact of common…

Vulnerability Scanning & Remediation Services

XFORCE » Vulnerability Scanning & Remediation Services

Why Microsoft Updates Are Not Enough Microsoft Updates are essential for patching Windows operating systems, but they only address Microsoft-supplied fixes. They do not detect risks such as misconfigurations, third-party application vulnerabilities, or other CVE…

XCONNECT

XDEVICE » XCONNECT

XCONNECT is XSTRA’s system tray tool (the blue X icon near the Windows clock). It gives users and the XSTRA Help Desk a fast way to send and view messages, get PC details, and change passwords – without hunting through Windows. Quick access: Right-click the blue…

Price List

XCLOUD » Price List

XCLOUD Products & Pricing Core services catalogue (excluding taxes) Product Summary Prices are ex-GST unless stated This page provides a quick reference for common XCLOUD services. Where pricing varies by size or usage, a calculator or schedule link…

Testing Toolkit

XDESK » Testing Toolkit

XDESK — Visual & Performance Testing Toolkit UHD 8K testing videos, visual app checks, speed tests, and…

Why XSTRA

ABOUT » Why XSTRA

AutoCAD

XDESK » Resources » AutoCAD

AutoCAD Optimization, Standards Management, Multi-User Access Solutions, and Naming Constraints body { font-family: Arial, sans-serif; line-height: 1.6; margin: 20px; color: #333; } …

IPv4/IPv6 Policy

XNET » IPv4/IPv6 Policy

Executive Summary XSTRA keeps customer access networks on IPv4 for now to ensure maximum compatibility. We enable IPv6 at the WAN/DMZ only when we state it is necessary. We do not pre-provision IPv6 to customers; IPv6 space is allocated on…

Support Scope Policy

XCARE » Support Scope Policy

XSTRA — Software Support Boundaries & Engagement Protocols Clear responsibilities, third-party engagement…

ISO 27001, SOC 2, GDPR

ABOUT » ISO 27001, SOC 2, GDPR

Overview

XDESK » Overview

XDESK – Overview Secure Virtual Apps, Desktops & Browsers – fully managed by XSTRA …

SharePoint – Other Constraints

X365 » Resources » SharePoint – Considerations » SharePoint – Other Constraints

Considerations for Using SharePoint While SharePoint offers many benefits for file storage and collaboration, there are scenarios and considerations where it may not be the ideal solution for storing files. Here are detailed reasons why you might opt not to store files…

XACCESS vs. Popular MFA Products

XFORCE » XACCESS » XACCESS vs. Popular MFA Products

Why XACCESS is Different Unlike other MFA solutions that operate only at the application level, XACCESS is the only multi-factor authentication product that: Integrates with client environments at both the System and Network layers; and Protects against Brute-Force…

Maintenance Schedule

XDEVICE » Maintenance Schedule

XDEVICE – Windows OS – Maintenance Plan Structured patching aligned to…

XNET Rural Fiber – Technical Brief

XNET » XNET Rural Fiber » XNET Rural Fiber – Technical Brief

This document contains important information for all participants in this Research & Development Proof Of Concept (POC). Please read carefully. It is also a long document with many details and there are likely to be errors so please let us know of these errors by…