X365-PLUS -

X365 Plus

A better way to run Microsoft 365 — with protection, backup, and real support

A Better Way to Use Microsoft 365

X365 Plus enhances your Microsoft 365 experience by layering essential protections, simplified support, and business-grade service levels on top of your Microsoft subscription. It’s ideal for teams that want Microsoft 365 — without the DIY headaches.

Simple promise: One point of contact, clear billing, and real human support when things go wrong.

Built for Simplicity, Security & Support

Whether you’re a small business or a growing enterprise, X365 Plus delivers practical value and smarter IT outcomes — without complexity.

One Partner

One point of contact for Microsoft 365 support, management, and guidance.

Protected by Design

Practical protections and backup layered over your tenant to reduce risk and improve resilience.

Business-Grade Service

Clear billing, consistent processes, and real-world support when issues occur.

User Management

Keep your tenant tidy & controlled

Activity	What we do
User lifecycle	Add, modify, and remove user accounts.
Roles & permissions	Assign licences and permissions based on role requirements.
Groups & lists	Manage user groups and distribution lists.
Endpoint hygiene	Remove registered device endpoints that have not been used in 60 days.

Backup & Recovery

We provide comprehensive backup of your Microsoft 365 tenant, supporting continuity, compliance, and peace of mind.

Covered workloads

OneDrive for Business – files and folders
Exchange Online – Outlook mailbox data
SharePoint Online – document libraries
Microsoft Teams – conversations and shared files (excludes private chats)

Backup detail	How it works
Backup method	Incremental backups.
Retention	Retained for up to 13 months.
Recovery	Granular recovery services for precise restoration of mail, files, folders, libraries, and Teams data.

Recovery activities: Recovery work is billed at our standard service rates, consistent with other recovery services we provide (for example, our XCLOUD disaster recovery protocol). View XCLOUD Disaster Recovery Protocol

Licence Management

Keep licensing aligned with real usage so you stay compliant and avoid paying for idle accounts.

Monitor licence usage and identify underutilisation.
Reassign or remove licences for inactive users to control costs.
Align licences to user roles and operational needs.

No Lock-In Contracts

We believe in earning your business every month. X365 Plus is a pay-as-you-go service. You can scale up or down, add or remove users, or cancel entirely with no penalties.

Ideal for agility: Great for businesses that need flexibility while still expecting business-grade support and clear outcomes.

Want to Get Started?

Switching to X365 Plus is easy. We can work with your existing Microsoft 365 setup — or migrate you from another provider — with minimal disruption.

Contact XSTRA Ask us about licensing, backup coverage, or a clean migration path.

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