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Guide: PKI, SSL/TLS & Certificates
XFORCE » Resources » Guide: PKI, SSL/TLS & Certificates
PKI, SSL/TLS & Certificates – Quick Reference for Techs Use this as a fast refresher on PKI concepts, X.509 certificates, common file types and rollout steps for public, internal, MikroTik and self-signed certificate deployments. …
XFORCE
XFORCE
Overview Price List Essential 8 XPC XACCESS DNSFilter Vulnerability Scanning & Remediation Services Backup and Recovery Resources Terms & Conditions
20230817 – Networking Essentials Guide
NEWS – 2025 » NEWS ARCHIVE » Year 2023 » 20230817 – Networking Essentials Guide
Presently, we are unveiling a portion of XSTRA’s internal reference material, which we utilize for training our engineers. Please don’t hesitate to distribute this content as you see fit. We kindly request that you attribute XSTRA in any instances where…
XACCESS
XFORCE » XACCESS
Overview XACCESS vs. Popular MFA Products Client Administrators User Registration Process User Usage Instructions Site Key Hard Tokens Reverse Authentication
Backup and Recovery
XFORCE » Backup and Recovery
XRACK – Backup & Recovery Dooms Day Backups Immutable Backups
Price List
XFORCE » Price List
XFORCE PRICE LIST Item AUD Ex-Tax Units Frequency XPC $10 Per Machine Monthly XACCESS – MFA – Multi-Factor Authentication $6 Per User Monthly XACCESS – Site Key $85 + $10 Each – Per Site Once-Off + Monthly XACCESS – Hardware…
Backup & Recovery
XRACK » Backup & Recovery
XRACK Backup & Disaster Recovery Protocol Option – Explained Ransomware: It can’t attack what it doesn’t see. XRACK’s backup option reduces the impact of ransomware attacks and other cyber security incidents and hardware…
Terms & Conditions
XRACK » Terms & Conditions
1. GENERAL Disk volume size increases can be coordinated through our Service Desk by raising a ticket and there is no cost for this. Excluding boot disk volumes, disk volume size decreases can be done but are more involved and will be…
LATEST NEWS
LATEST NEWS
Date Added Description of New Content & Links 20251031 XDESK – New Citrix Installer application – makes installing Citrix Workspace a breeze 20251031 XDEVICE – Official launch of XCONNECT – Learn…
Cybersecurity Terminology
XFORCE » Resources » Cybersecurity Terminology
1. Core Cybersecurity Acronyms & Concepts AcronymNameDescription SIEMSecurity Information & Event ManagementCentralized log collection, correlation, and alerting system. EDREndpoint Detection & ResponseMonitors endpoint behavior and…
Overview
XFORCE » Overview
Clients today have users working from more locations than ever before—at home, on the road, or in the corporate office. This distributed workforce increases exposure to a growing range of threats that can compromise operations, data, and critical applications.…
20250810 – XACCESS Outage
XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20250810 – XACCESS Outage
NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY INCIDENT START DATE 202400810 INCIDENT START TIME (HH:MM) …
Immutable Backups
XFORCE » Backup and Recovery » Immutable Backups
Back up anything, protect everything — forever. XSTRA’s Immutable Backup uses Wasabi Cloud Storage and provides uncompromising long-term protection of your critical files — whether they live on Virtual Machines hosted in XCLOUD or on local PCs and servers at…
Who Are We
ABOUT » Who Are We
XSTRA – IT & Communications Leadership For 25 years, the team at XSTRA have been global leaders in the IT & Communications sector. Our expertise encompasses a wide spectrum of skills, including managing accounts both…
XDESK vs XDEVICE
XDESK » XDESK vs XDEVICE
GENERAL FEATURES XDEVICE XDESK Remote Work Compatible – Work from home and anywhere Yes Roam and Work on any device – Computer Hardware Independence Yes Persistent Desktop – start your day with your desktop exactly…
XNET NBN Plus – Technical Brief
XNET » XNET NBN Plus » XNET NBN Plus – Technical Brief
XSTRA is an Australian Carrier and ISP XSTRA prides itself on building what it sells. This has allowed us to build technical teams who have a deep understanding of the technologies we sell to customers. XNET NBN Plus is our Internet access service to Clients already…
Terms & Conditions
XDESK » Terms & Conditions
PASSWORD POLICY – ACSC ESSENTIAL 8 ALIGNED This policy defines how XSTRA enforces strong password and lockout standards across all managed systems. These settings are based on the Australian Cyber Security Centre’s (ACSC) Essential Eight…
Overview
XCRM » Overview
The Managed Services Provider (MSP) market is forecast to reach $329.1 Billion dollars by 2025 – Ref. Targeted at this MSP market, CIOCTO is a multi-tenant cloud-based Information Technology Service Management (ITSM) platform and control plane, that is fully…
Yealink User Guides
XVOICE » Resources » Yealink User Guides
YEALINK Yealink T42S User Guide – PDF Yealink T46S User Guide – PDF Yealink CP860 User Guide – PDF
ProofPoint – ATP Replacement
X365 » Add Ons » ProofPoint – ATP Replacement
PDF – proofpoint-essentials-features-benefits-guide-customer PDF – proofpoint-essentials-o365 PDF – proofpoint-essentials-security-datasheet
Year 2023
NEWS – 2025 » NEWS ARCHIVE » Year 2023
20230901 – Classic Windows Vista Parody Video 20230817 – Networking Essentials Guide 20230816 – XDESK Enterprise – Official Launch Date 20230711 – Microsoft Price Hikes
Resources
XVOICE » Resources
FreePBX Typical Call Flow Workflows Porting Process FreePBX VoiceMail Guide FreePBX Feature Codes Setup Groundwire for Android Yealink User Guides AI Voice & Avatars Other Links
PDF Software
XDESK » Resources » PDF Software
PDFElement vs Adobe Acrobat Comparison PDFElement vs Adobe Acrobat At XSTRA, we help clients maximize their IT budgets by reducing high software licensing costs. Many clients are caught in Adobe’s costly subscription model, which…
20240311 – Microsoft admits Cosy Bear hackers have been in its systems for three months
NEWS – 2025 » NEWS ARCHIVE » Year 2024 » 20240311 – Microsoft admits Cosy Bear hackers have been in its systems for three months
Microsoft’s cybersleuths haven’t been able to expel the Cosy Bears. Photo: Getty Microsoft says it’s still trying to evict the elite Russian government hackers who broke into the email accounts of senior company executives in November. It says the…
On Apple Devices (iPhone/iPad)
XNET » Resources » How To Find The MAC Address Of Your Device » On Apple Devices (iPhone/iPad)
Option 1: Applicable if you are not on Wi-Fi. 1. Check the iPhone or the iPad Info Menu Open the Settings app and navigate to Settings -> General -> About and scroll to the network section of the page. You will find your Apple device’s MAC address in the Wi-Fi…
Company Information
ABOUT » Company Information
Entity Name: XSTRA Group Pty Ltd Entity Type: Australian Private Company Status: Active from 20030527 ABN: 95 104 881 843 Founder & CTO: Lyndon Vincent Email: LV@x.direct Landline: +61 7 3123 4111 Ext: 2018 Mobile Cellular: +61 400 596 366 Internet…
GroundWire
XVOICE » Soft Clients » GroundWire
For mobile devices and smart phones running any of the following operating systems: Apple IOS Android – Setup Guide Here IMPORTANT Ensure the Codec selected inside the application for Wifi and Mobile connections is set to…
Essential 8
XFORCE » Essential 8
Essential Eight: What Your Business Needs to Know The Essential Eight are eight practical mitigation strategies developed by the Australian Signals Directorate (ASD) through the Australian Cyber Security Centre (ACSC) to reduce the likelihood and impact of common…
Vulnerability Scanning & Remediation Services
XFORCE » Vulnerability Scanning & Remediation Services
Why Microsoft Updates Are Not Enough Microsoft Updates are essential for patching Windows operating systems, but they only address Microsoft-supplied fixes. They do not detect risks such as misconfigurations, third-party application vulnerabilities, or other CVE…
Our Mission
ABOUT » Our Mission
Our Mission Statement At XSTRA, we deliver premium virtual desktop solutions with unparalleled security and performance, built on internally owned and purpose-built private cloud infrastructure—because we believe this is the most effective way to reduce…
XCONNECT
XDEVICE » XCONNECT
XCONNECT is XSTRA’s system tray tool (the blue X icon near the Windows clock). It gives users and the XSTRA Help Desk a fast way to send and view messages, get PC details, and change passwords – without hunting through Windows. Quick access: Right-click the blue…
AutoCAD
XDESK » Resources » AutoCAD
AutoCAD Optimization, Standards Management, Multi-User Access Solutions, and Naming Constraints body { font-family: Arial, sans-serif; line-height: 1.6; margin: 20px; color: #333; } …
Maintenance Schedule
XDEVICE » Resources » Maintenance Schedule
XDEVICE – Windows OS – Maintenance Plan At XSTRA, we maintain a structured and proactive approach to system updates and maintenance. Our XDEVICE maintenance schedule is aligned with Microsoft’s Patch Tuesday, which occurs at 10:00 AM (PT) on the…
IPv4/IPv6 Policy
XNET » IPv4/IPv6 Policy
Executive Summary XSTRA keeps customer access networks on IPv4 for now to ensure maximum compatibility. We enable IPv6 at the WAN/DMZ only when we state it is necessary. We do not pre-provision IPv6 to customers; IPv6 space is allocated on…
SharePoint – Other Constraints
X365 » Resources » SharePoint – Considerations » SharePoint – Other Constraints
Considerations for Using SharePoint While SharePoint offers many benefits for file storage and collaboration, there are scenarios and considerations where it may not be the ideal solution for storing files. Here are detailed reasons why you might opt not to store files…
XACCESS vs. Popular MFA Products
XFORCE » XACCESS » XACCESS vs. Popular MFA Products
Why XACCESS is Different Unlike other MFA solutions that operate only at the application level, XACCESS is the only multi-factor authentication product that: Integrates with client environments at both the System and Network layers; and Protects against Brute-Force…
XNET Rural Fiber – Technical Brief
XNET » XNET Rural Fiber » XNET Rural Fiber – Technical Brief
This document contains important information for all participants in this Research & Development Proof Of Concept (POC). Please read carefully. It is also a long document with many details and there are likely to be errors so please let us know of these errors by…