7.2.2. XNET NBN Plus – Technical Brief

XSTRA is an Australian Carrier and ISP

XSTRA prides itself on building what it sells. This has allowed us to build technical teams who have a deep understanding of the technologies we sell to customers.

XNET NBN Plus is our Internet access service to Clients already connected, or planning to connect, to the NBN.

WHAT IS THE NBN?

The NBN is a network that was created by NBN Co, a private Australian company funded by the Commonwealth of Australia. The NBN makes money by renting access to its network. The customers of the NBN are Australian carriers like AAPT, Telstra, OPTUS and TPG. Many smaller ISP’s also participate in this process of which, XSTRA is one such player among many. XSTRA is registered with the ACMA & TIO.

NBN Technology Types

TECHNOLOGY	DESCRIPTION	MODEM TYPE	NBN Co. SUPPLY MODEM?
FTTP	Fiber to the Premises	NBN Modem	Yes
FTTB	Fiber to the Basement	VDSL Modem	No
HFC	Hybrid Fiber Coaxial	NBN Modem	Yes
FTTC	Fiber to the Curb	NBN Modem	Yes
FTTN	Fiber to the Node	VDSL Modem	No

WHAT VALUE DOES XSTRA PROVIDE?
Although we are a small national ISP, we can do things for you that AAPT, Telstra, TPG and OPTUS simply can’t do, or if they can provide these services, they do so at excessive costs.

• Cisco Umbrella DNS Threat Protection
• Private IP connections – providing higher levels of security
• A mix of private and public IP addressing on the same router and location
• Direct-Connect – Fast access to your infrastructure, software and data located in any of XSTRA’s data centers around Australia
• Private site network groups – perfect for franchises or multi-site organizations that require centralized security, reporting, monitoring, governance and control
• Azure AD and Active Directory integrated user access controls and policies to the Internet
• Azure AD and Active Directory protected in-office Wi-Fi solutions

XNET NBN Plus Features

• 24×7 Support
• Unlimited Data in both Upload and Download directions
• Optimized for Voice (VoIP), Video, Cloud and Time Sensitive traffic such as Citrix (ICA) and Microsoft (RDP)

Add On’s:

• Co-Location
• Backup and DRP services
• Hosted PBX and Voice Services (VoIP Ready)
• Microsoft Office 365 Licensing & Subscriptions at guaranteed lowest price discounts
• International peering
• QoS Capable – MPLS engineered to meet your businesses needs
• Private transit options with MPLS ready connectivity to USA, AU, NZ, HK and other locations on request

AUSTRALIAN SUPPORT

Don’t call us expecting “script driven” technical support. Our technicians are fully trained and capable of fixing any incidents quickly and efficiently. If your problems aren’t solved within our set time frames your support request will be immediately escalated to an Australian based support team member during normal Australian business hours. Tickets will always be prioritized and handled by the appropriate technician globally to ensure all Service Level Agreement (SLA) metrics are met.

PRICE GUARANTEE & VALUE OUTCOMES
If you do happen to find a better deal, then XSTRA will match any written quote for hardware, software and services of the same quality or better.

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