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Year 2020

NEWS » NEWS ARCHIVE » XSTRA » Year 2020

Year 2020

NEWS » NEWS ARCHIVE » GLOBAL » Year 2020

20200615 – A Bad Year So Far for Office 365 Uptime

NEWS » 20200615 – A Bad Year So Far for Office 365 Uptime

Raise your hand if you fell victim to the recent string of Office 365 outages below✋ Don’t get me wrong Office 365 is a tremendous service that has enabled so many organizations to rapidly shift to a remote workforce. However, with such a large spike in daily…

12 Week Sprint – 31st August to 21st November 2020

XCRM » 12 Week Sprint – 31st August to 21st November 2020

WEEK # DATE START FOCUS SUBJECT 1 31st Aug Ticket Refresh and Simplification 2 7th Sept Ticket Public Access by URL + OneNote file creation per ticket and sub ticket 3 14th Sept Realm and…

XSTRA

NEWS » NEWS ARCHIVE » XSTRA

Year 2020

GLOBAL

NEWS » NEWS ARCHIVE » GLOBAL

Year 2020

20200615 – X365 – Microsoft Error when attempting to access Microsoft 365 services

SERVICE DISRUPTION NOTICES » CLOSED NOTICES » 20200615 – X365 – Microsoft Error when attempting to access Microsoft 365 services

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200615 INCIDENT START TIME (HH:MM) 09:42 INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY…

20200413 – 500,000 Hacked Zoom Accounts Given Away For Free On The Dark Web

NEWS » NEWS ARCHIVE » GLOBAL » Year 2020 » 20200413 – 500,000 Hacked Zoom Accounts Given Away For Free On The Dark Web

13th April 2020 LINK: To Actual Article LINK: To PDF Document

20200524 – Apple Still Spying On Customers

NEWS » NEWS ARCHIVE » GLOBAL » Year 2020 » 20200524 – Apple Still Spying On Customers

24th May 2020 LINK: To Actual Article LINK: To PDF Document

20200610 – Widespread outage hits IBM Cloud

NEWS » 20200610 – Widespread outage hits IBM Cloud

10th June 2020 LINK: To Actual Article” LINK: To PDF Document

XCRM

XCRM

Overview 12 Week Sprint – 31st August to 21st November 2020 Login Change Log API Learning Resources

20200122 – XSTRA Supports Children with Kidney Disease

NEWS » NEWS ARCHIVE » XSTRA » Year 2020 » 20200122 – XSTRA Supports Children with Kidney Disease

XSTRA is proud to be part of this year’s Kidney Kar Rally – a fun event supporting children with kidney disease. 22nd Jan 2020 Tristan Lieschke, a truck driver and farmhand based in Wagga Wagga, NSW, assembled a team and purchased the car for a…

20200325 – XVOICE – Australian Telephone Network Congestion Issues Because of Covid-19

SERVICE DISRUPTION NOTICES » CLOSED NOTICES » 20200325 – XVOICE – Australian Telephone Network Congestion Issues Because of Covid-19

Some clients are reporting issues with CONGESTION on their phone systems. This is a symptom of additional load on lines linking all carriers as a result of staff being sent home to work. While this incident is extraordinary due to Covid-19, XSTRA is working around…

Change Log

XCRM » Change Log

August 2020 Mo Tu We Th Fr Sa Su 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 …

Telstra Mobile Plan Deals – Public Version

XVOICE » Telstra Mobile Plan Deals – Public Version

Unlimited Calls & Text + Set Data Plans – as of 7th April 2020 DATA UNLIMITED CALLS UNLIMITED TEXT $ FOR 2+ SIMS $ FOR 10+ SIMS 2GB YES YES $35 $32.50 30GB YES YES $45 $42.50…

20200704 – COVID-19, The Ultimate Control Weapon

NEWS » 20200704 – COVID-19, The Ultimate Control Weapon

7th July 2020 Many say that Covid-19 is not strictly an IT subject, so why are we adding this to our site. We have a right to share some information we feel may be of interest to others whose businesses have been affected by this COVID-19 situation. LINK –…

20200826 – PostGreSQL Service Restarted

SERVICE DISRUPTION NOTICES » CLOSED NOTICES » 20200826 – PostGreSQL Service Restarted

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200826 INCIDENT START TIME (HH:MM) Approx: 18:00 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…

20200529 – XSTRA Protects XCARE Clients From Faulty Windows 10 Version Update

NEWS » NEWS ARCHIVE » XSTRA » Year 2020 » 20200529 – XSTRA Protects XCARE Clients From Faulty Windows 10 Version Update

XSTRA provides end-point management for Clients who subscribe to our XCARE products. 29th May 2020 Today XSTRA has taken steps to halt the spread of the Microsoft Windows 10 Version 2004 is causing huge issues for Clients around the world. XSTRA, through its XCARE…

20200606 – XNET – Philippines – GA Towers – Network Outage

SERVICE DISRUPTION NOTICES » CLOSED NOTICES » 20200606 – XNET – Philippines – GA Towers – Network Outage

NOTICE TIME ZONE Philippines GMT+8 STATUS (Open/Closed) Closed INCIDENT START DATE 20200606 INCIDENT START TIME (HH:MM) 19:49 OUTAGE DURATION 8 ESTIMATED TIME TO RESOLUTION 8 AM …

20200619 – Australia Targeted – Cyber attack targeting Australian networks

NEWS » 20200619 – Australia Targeted – Cyber attack targeting Australian networks

19th June 2020 Earlier this morning the Australian Government announced that it was currently aware of, and responding to, a sustained targeting of Australian governments and companies by a sophisticated state-based actor. That is, someone backed or employed by a…

Technical Stack Training Pathways

Technical Stack Training Pathways

CERTIFICATION INFORMATION CISCO CCNA Cisco Certified Network Associate COMPTIA COMPTIA SECURITY+ https://www.comptia.org/certifications/security MIKROTIK High Level…

20200831 – C-40-7 – No Internet Connectivity Via Fiber 1000

SERVICE DISRUPTION NOTICES » OPEN NOTICES » 20200831 – C-40-7 – No Internet Connectivity Via Fiber 1000

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200831 INCIDENT START TIME (HH:MM) Approx: 08:30 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…

20200620 – FaceBook’s Latest Attack On Your Privacy

NEWS » 20200620 – FaceBook’s Latest Attack On Your Privacy

20th June 2020 NameCheap highlights FaceBook’s latest tactic to create an end-run on not only your privacy but the GDPR itself. Instead of GDPR being the hardest legal standard to meet, “legitimate interest” becomes the free pass for anyone who wants to…

NEWS

NEWS

20200704 – COVID-19, The Ultimate Control Weapon 20200620 – FaceBook’s Latest Attack On Your Privacy 20200619 – Australia Targeted – Cyber attack targeting Australian networks 20200615 – A Bad Year So Far for Office 365…

20200706 – XRACK – Missing Virtual Machine (VM)

SERVICE DISRUPTION NOTICES » CLOSED NOTICES » 20200706 – XRACK – Missing Virtual Machine (VM)

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200706 INCIDENT START TIME (HH:MM) Approx: 06:15 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…

Why XSTRA

XSTRA » Why XSTRA

XSTRA is different XSTRA is not just a: Managed Services Provider (MSP) Hosting Company Internet Service Provider (ISP) Telecommunications Company We are ALL of the above. We are a one-stop-shop for your core IT & Communications stack. We build the…

20200325 – XSTRA’s COVID19 Business Continuity Plan

NEWS » NEWS ARCHIVE » XSTRA » Year 2020 » 20200325 – XSTRA’s COVID19 Business Continuity Plan

25th March 2020 INTRODUCTION As a provider of Telecommunications and IT infrastructure services, XSTRA is an Essential Business and we will operate as normal at this stage Our Customers are our primary concern at this time. Helping them through this period is…

20200520 – XRACK – Unplanned Server Restart

SERVICE DISRUPTION NOTICES » CLOSED NOTICES » 20200520 – XRACK – Unplanned Server Restart

NOTICE TIME ZONE Australia Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200520 INCIDENT START TIME (HH:MM) 15:50 OUTAGE DURATION 8 Minutes ESTIMATED TIME TO…

Microsoft 365

X365 » Microsoft 365

Compare Microsoft 365 to your current security solutions : Privileged Identity Management Risk-Based Conditional Access Cloud Access Security Broker (CASB) Threat Intelligence End Point Protection and Response (EDR) What is Microsoft 365? Microsoft 365 combines…

20200625 – XNET – Fiber Link Down Between ECN and NEXTDC B1

SERVICE DISRUPTION NOTICES » CLOSED NOTICES » 20200625 – XNET – Fiber Link Down Between ECN and NEXTDC B1

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200615 INCIDENT START TIME (HH:MM) 05:15 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE …

20200604 – Think Your Data In The Cloud Is Safe?

NEWS » 20200604 – Think Your Data In The Cloud Is Safe?

At XSTRA, we are often asked: “is my data safe in the cloud?” 4th June 2020 . We feel we would not be doing our job as advocates for our Clients if we didn’t bring the information below to your attention. Here are some of the terms and conditions…

XNET Home Fiber Plus – Brookfield Project

XNET » XNET Home Fiber Plus – Brookfield Project

This document contains important information for all participants in this Research & Development Proof Of Concept (POC). Please read carefully. It is also a long document with many details and there are likely to be errors so please let us know of these errors by…