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Year 2020

NEWS – 2024 » NEWS ARCHIVE » Year 2020

20200930 – Telstra’s Own Network Misconfiguration Brings Down Protonmail 20200704 – COVID-19, The Ultimate Control Weapon 20200620 – FaceBook’s Latest Attack On Your Privacy 20200619 – Australia Targeted – Cyber attack…

Why XSTRA

ABOUT » Why XSTRA

XSTRA is different XSTRA is not just a: Managed Services Provider (MSP) Hosting Company Internet Service Provider (ISP) Telecommunications Company We are ALL of the above. We are a one-stop-shop for your core IT & Communications stack. We build the…

NPS – XSTRA Overall

PERFORMANCE METRICS » Live Net Promoter Scores » NPS – XSTRA Overall

PLEASE NOTE: This result is tabulated on the most recent 12 months of data collected

NEWS ARCHIVE

NEWS – 2024 » NEWS ARCHIVE

Year 2023 Year 2022 Year 2021 Year 2020

Year 2021

NEWS – 2024 » NEWS ARCHIVE » Year 2021

20211013 – 2021 Telecommunications Embargo 20210708 – COVID-19 – By The Numbers 20210708 – MSP – Industry Best Practice Report

Year 2023

NEWS – 2024 » NEWS ARCHIVE » Year 2023

20230901 – Classic Windows Vista Parody Video 20230817 – Networking Essentials Guide 20230816 – XCLOUD Enterprise – Official Launch Date 20230711 – Microsoft Price Hikes

Year 2022

NEWS – 2024 » NEWS ARCHIVE » Year 2022

NEWS – 2024

NEWS – 2024

20240311 – Microsoft admits Cosy Bear hackers have been in its systems for three months 20240113 – The Top 10 Reasons Why You Should Avoid SharePoint NEWS ARCHIVE

20200122 – XSTRA Supports Children with Kidney Disease

NEWS – 2024 » NEWS ARCHIVE » Year 2020 » 20200122 – XSTRA Supports Children with Kidney Disease

XSTRA is proud to be part of this year’s Kidney Kar Rally – a fun event supporting children with kidney disease. 22nd Jan 2020 Tristan Lieschke, a truck driver and farmhand based in Wagga Wagga, NSW, assembled a team and purchased the car for a…

20200325 – XSTRA’s COVID19 Business Continuity Plan

NEWS – 2024 » NEWS ARCHIVE » Year 2020 » 20200325 – XSTRA’s COVID19 Business Continuity Plan

25th March 2020 INTRODUCTION As a provider of Telecommunications and IT infrastructure services, XSTRA is an Essential Business and we will operate as normal at this stage Our Customers are our primary concern at this time. Helping them through this period is…

20200529 – XSTRA Protects XCARE Clients From Faulty Windows 10 Version Update

NEWS – 2024 » NEWS ARCHIVE » Year 2020 » 20200529 – XSTRA Protects XCARE Clients From Faulty Windows 10 Version Update

XSTRA provides end-point management for Clients who subscribe to our XCARE products. 29th May 2020 Today XSTRA has taken steps to halt the spread of the Microsoft Windows 10 Version 2004 is causing huge issues for Clients around the world. XSTRA, through its XCARE…

20200615 – A Bad Year So Far for Office 365 Uptime

NEWS – 2024 » NEWS ARCHIVE » Year 2020 » 20200615 – A Bad Year So Far for Office 365 Uptime

Raise your hand if you fell victim to the recent string of Office 365 outages below✋ Don’t get me wrong Office 365 is a tremendous service that has enabled so many organizations to rapidly shift to a remote workforce. However, with such a large spike in daily…

LATEST

LATEST

Date Added Description of New Content & Links 20240311 Microsoft admits Cosy Bear hackers have been in its systems for three months 20240113 The Top 10 Reasons Why You Should Avoid SharePoint 20230911 XNET…

XCLOUD – Basic

XCLOUD » XCLOUD – Basic

XCLOUD – Basic Windows Server 2022 Virtual Desktops – Per User – Per Month Scenario Fit Perfect for entry-level and front-line administration users with: Light SaaS needs Light browser workloads Low…

XCLOUD – Enterprise

XCLOUD » XCLOUD – Enterprise

XCLOUD – Enterprise Citrix Windows Server 2022 Virtual Desktops – Per User – Per Month Scenario Fit Perfect for Work-From-Anywhere enterprise level power users who require optimum: Security – Secure…

20200706 – XRACK – Missing Virtual Machine (VM)

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200706 – XRACK – Missing Virtual Machine (VM)

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200706 INCIDENT START TIME (HH:MM) Approx: 06:15 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…

20200619 – Australia Targeted – Cyber attack targeting Australian networks

NEWS – 2024 » NEWS ARCHIVE » Year 2020 » 20200619 – Australia Targeted – Cyber attack targeting Australian networks

19th June 2020 Earlier this morning the Australian Government announced that it was currently aware of, and responding to, a sustained targeting of Australian governments and companies by a sophisticated state-based actor. That is, someone backed or employed by a…

20210708 – COVID-19 – By The Numbers

NEWS – 2024 » NEWS ARCHIVE » Year 2021 » 20210708 – COVID-19 – By The Numbers

Updated 20210708 Many of our clients have suffered a down turn in trade, laid of workers. At XSTRA, we wanted to crunch some numbers and find out exactly what is going on, because too many people are listening to their TV’s, where the reality of what is…

20200831 – C-40-7 – No Internet Connectivity Via Fiber 1000

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200831 – C-40-7 – No Internet Connectivity Via Fiber 1000

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200831 INCIDENT START TIME (HH:MM) Approx: 08:30 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…

20201117 – Philippines – Converge ICT Outage

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20201117 – Philippines – Converge ICT Outage

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20201117 INCIDENT START TIME (HH:MM) Approx: 15:00 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…

XNET Rural Fiber – Technical Brief

XNET » XNET Rural Fiber » XNET Rural Fiber – Technical Brief

This document contains important information for all participants in this Research & Development Proof Of Concept (POC). Please read carefully. It is also a long document with many details and there are likely to be errors so please let us know of these errors by…

20200929 – Delays relaying email through mail.voipstra.com.au

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200929 – Delays relaying email through mail.voipstra.com.au

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Open INCIDENT START DATE 2020929 INCIDENT START TIME (HH:MM) Approx: 08:15 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE …

20200625 – XNET – Fiber Link Down Between ECN and NEXTDC B1

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200625 – XNET – Fiber Link Down Between ECN and NEXTDC B1

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200615 INCIDENT START TIME (HH:MM) 05:15 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE …

ABOUT

ABOUT

Why XSTRA Who Are We What Do We Do How Do We Do IT How We Give Back Our Skill Sets Create Your Free Account Company Information Contact Information Terms and Conditions of Trade Credit Policy – Australia Invoicing Explained – V1 Invoicing…

20200610 – Widespread outage hits IBM Cloud

NEWS – 2024 » NEWS ARCHIVE » Year 2020 » 20200610 – Widespread outage hits IBM Cloud

10th June 2020 LINK: To Actual Article” LINK: To PDF Document

XCLOUD

XCLOUD

Overview Price List XCLOUD – Basic XCLOUD – Enterprise XCLOUD – Enterprise Browser XDESKTOP XACCESS XDEVICE vs XCLOUD Resources Licensing Terms & Conditions

CLOSED SDN’s

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s

20240220 – Widespread Phone Call Quality Issues 20230829 – Widespread Network Outage at NEXTDC B2 20230602 – XVOICE – Inbound and Outbound calls reporting as disconnected 20230522 – XNET – NextDC Inter-Network is Down Between B1…

X365

X365

Overview Pricing Pricing – Mailbox Only X365-Plus What Office Product Do I Need? Add Ons Resources Terms & Conditions

Resources

X365 » Resources

Features Matrix Features Explained System Requirements Security Benefits SharePoint Constraints Exchange Tips Historical Mailbox Management Enable Microsoft MFA Procedure

Resources

XVOICE » Resources

Porting Process FreePBX VoiceMail Guide FreePBX Feature Codes Setup Groundwire for Android Yealink User Guides AI Voice & Avatars Other Links

XCARE

XCARE

Overview Workflow Schedule 1 – Rates & Charges Remote Assistance Tech Folder – Public Service Disruption Notices Terms & Conditions

Live Net Promoter Scores

PERFORMANCE METRICS » Live Net Promoter Scores

NPS – XSTRA Overall NPS – By Brand NPS – By Client What are Net Promoter Scores? What is a GOOD NPS result? Industry Averages for NPS

XDEVICE

XDEVICE

Overview Price List XDEVICE – PC Care XDEVICE – Printer Care Maintenance Schedule Terms & Conditions

XVOICE

XVOICE

Price List Features Soft Clients Resources Terms & Conditions

XNET

XNET

Price List XNET NBN Plus XNET Rural Fiber Terms & Conditions Resources

XCRM

XCRM

Preamble Overview Version 5 Login Ticket – Information

PERFORMANCE METRICS

PERFORMANCE METRICS

Overview Net Promoter Scores XREPORTS Tickets

XRACK

XRACK

Overview Price List Backup Security Resources

20200826 – PostGreSQL Service Restarted

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200826 – PostGreSQL Service Restarted

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200826 INCIDENT START TIME (HH:MM) Approx: 18:00 ESTIMATED TIME TO RESOLUTION N/A INCIDENT END DATE…

XFORCE

XFORCE

Overview Price List XNET – Security Division XVAULT

XACCESS

XCLOUD » XACCESS

Overview Client Administrators User Registration Process User Usage Instructions

20200615 – X365 – Microsoft Error when attempting to access Microsoft 365 services

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200615 – X365 – Microsoft Error when attempting to access Microsoft 365 services

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Closed INCIDENT START DATE 20200615 INCIDENT START TIME (HH:MM) 09:42 INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY…

XPARTS

XPARTS

Overview Equipment Procurement Service File & Data Management Solutions

Soft Clients

XVOICE » Soft Clients

XVOICE supports the use of the following software-based phone application platforms. Microsoft Teams GroundWire 3CX

Terms & Conditions

XCARE » Terms & Conditions

1. NON-STANDARD REQUESTS XSTRA reserves the right to charge the Client for non-standard work requests such as, pre- installation, system integration work, purely cosmetic changes, reinstallation at a new address, or any other similar non-standard…

XNET NBN Plus

XNET » XNET NBN Plus

XNET NBN Plus – CIS XNET NBN Plus – Technical Brief Installation Costs

Resources

XNET » Resources

XNET – High Rise Projects How To Find The MAC Address Of Your Device XNET Tester Prototypes

Legal

ABOUT » Legal

XSTRA’s full Global General Terms and Conditions of Trade Agreement can be found Here XSTRA claims Copyright over all original content on this site/website, © Copyright XSTRA Group Pty Ltd (AU) 2023 Logos, images and trademarks that…

Credit Policy – Australia

ABOUT » Credit Policy – Australia

1. MANDATORY NAB DIRECT DEBIT FACILITY FOR ALL AUSTRALIAN CLIENTS XSTRA strives to offer great value to our customers through fantastic service and realistic pricing. Requiring all Clients to have a Direct Debit Facility allows us to keep our costs and…

Equipment Procurement Service

XPARTS » Equipment Procurement Service

XSTRA offers Clients a procurement service for the acquisition of products and services This is a co-operative activity where XSTRA acts as the technical adviser and trusted negotiator to the Client, ensuring a value-driven outcome is achieved for the Clients next…

How To Find The MAC Address Of Your Device

XNET » Resources » How To Find The MAC Address Of Your Device

Your MAC Address should only consist of an alphanumeric combination of twelve (12) hexadecimal characters grouped into pairs by a colon (:). Some devices separate the paired characters with a hyphen or dash (-) while others simply leave a space between the…

Tickets

PERFORMANCE METRICS » Tickets

Average Handling Time First Call Resolution

20230711 – Microsoft Price Hikes

NEWS – 2024 » NEWS ARCHIVE » Year 2023 » 20230711 – Microsoft Price Hikes

XSTRA has been informed by Ingram Micro (AU) that Microsoft (USA) intend to increase pricing by at least 9% beginning 1st September for Australian Clients. XSTRA will need to make adjustments accordingly, starting with next months invoice runs (August 2023). XSTRA will…

Add Ons

X365 » Add Ons

ProofPoint – ATP Replacement Cloud Drive Mapper

XNET Rural Fiber

XNET » XNET Rural Fiber

XNET Rural Fiber – CIS XNET Rural Fiber – Technical Brief

Service Disruption Notices (SDN’s)

XCARE » Service Disruption Notices (SDN’s)

OPEN SERVICE DISRUPTION NOTICES CLOSED SERVICE DISRUPTION NOTICES An SDN notice is only created for P1 and P2 level incidents as defined on the XCARE Workflow document. If you do not see any information on the issue you are currently experiencing then searching on…

Overview

XCARE » Overview

IT All Starts With Great Service & Support At XSTRA, we’ve built our reputation on a foundation of Xceptional Client support called XCARE To assist us, XSTRA has developed a total ticket management platform called XCRM. To log a ticket, please send an email…

Terms & Conditions

XVOICE » Terms & Conditions

XVOICE CHANGE REQUESTS 45 DAY CHANGE REQUEST GUARANTEE TO PHONE SYSTEM PROGRAMMING XSTRA makes no guarantee that any request from a Client to change a Client’s XVOICE phone system will be able to be completed at any specific time or within any…

Terms & Conditions

XDEVICE » Terms & Conditions

CAVEATS Apple MacOS – XSTRA does not provide any inclusive or free support for devices running Apple’s desktop operating system, commonly known as, “MacOS”. Any support for devices running “MacOS” will be charged…

Overview

XCLOUD » Overview

XSTRA understands Work is no longer somewhere we go, but something we do. XCLOUD is our Virtual Apps and Desktops solution for Clients who need a true, work from anywhere, fully managed solution. Clients can now allow their teams the flexibility and agility to…

Invoicing Formats

ABOUT » Invoicing Formats

Due to the complexity of the IT and Communications industry, the Equipment on invoices from XSTRA to the Client may include the following additional Equipment classification information that helps describe the types of Equipment listed on the invoice. An…

Overview

XBACKUP » Overview

XBACKUP – Data Protected 60 Percent of Small Businesses Fold Within 6 Months of a Cyber Attack on their Data. The vast majority of cyberattacks happen to small and midsize businesses. XBACKUP is a service that secures your most valuable commodity – Your…

XCLOUD – Enterprise Browser

XCLOUD » XCLOUD – Enterprise Browser

XCLOUD – Enterprise Browser Citrix Enterprise Browser – Per User – Per Month Scenario Fit For Users who only work in a Browser and require all of the Security, Safety and Performance that Citrix…

Microsoft Teams

XVOICE » Soft Clients » Microsoft Teams

XSTRA delivers Voice Calling to Microsoft Teams For Clients invested in the Microsoft Office 365 eco-system, you can now enjoy the advantage of adding calling features to the Microsoft Teams application. Our Teams Direct Routing solution allows you…

Invoicing Explained – V1

ABOUT » Invoicing Explained – V1

. PLEASE NOTE On 1st April 2022, XSTRA changed the way it invoices Clients for recurring Equipment items. If recurring Equipment was invoiced to a Client before the 1st April 2022, then the invoicing protocols above apply to that Equipment moving forward –…

Schedule 1 – Rates & Charges

XCARE » Schedule 1 – Rates & Charges

XSTRA’S SERVICES RATES & CHARGES EXCLUDING TAXES Normal Working Hours Mon to Fri, Non-Public Holidays, between 6:30 am and 7:00 pm Australian Eastern Standard Time (UTC +10 AEST) Time – Remote Rate, Technical and…

Financial Hardship Policy

ABOUT » Financial Hardship Policy

What is financial hardship? The Telecommunications Consumer Protection Code defines financial hardship as: “A situation where a Client is unable, reasonably, because of illness, unemployment or other reasonable cause, to discharge their financial obligations…

XBACKUP

XBACKUP

Overview

XNET – Security Division

XFORCE » XNET – Security Division

Cisco Umbrella

File & Data Management Solutions

XPARTS » File & Data Management Solutions

FileCloud

Resources

XRACK » Resources

XRACK Competitive Analysis Report

WELCOME

WELCOME

For more than 20 Years, XSTRA has been caring for the IT & Communication needs of businesses big and small. We are a highly skilled team, making a BIG difference. We thank you for being part of our success and we value your business.

20221004 – Telstra 4G Sim Issue

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20221004 – Telstra 4G Sim Issue

NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY Telstra INCIDENT START DATE 2022-10-04 INCIDENT START TIME…

Invoicing Explained – V2

ABOUT » Invoicing Explained – V2

. PLEASE NOTE On 1st April 2022, XSTRA changed the way it invoices Clients for recurring Equipment items. If recurring Equipment was first invoiced to a Client after 31st March 2022, then the invoicing protocols above apply to that Equipment moving forward –…

Price List

XFORCE » Price List

XFORCE PRICE LIST  Network Security Division Item AUD Ex-Tax Units Frequency XFORCE – Cisco Umbrella Cyber Protection – Essentials $12 Per DNS Redirection Point Monthly XFORCE – Cisco Umbrella Cyber Protection – Advantage $6 Per…

20230816 – XCLOUD Enterprise – Official Launch Date

NEWS – 2024 » NEWS ARCHIVE » Year 2023 » 20230816 – XCLOUD Enterprise – Official Launch Date

Beginning next month, XSTRA is on the brink of introducing the XCLOUD Enterprise lineup of virtual desktops. In partnership with our exclusive advancements, specifically XACCESS and XDESKTOP, our XCLOUD Enterprise solution has achieved unparalleled speed and bolstered…

XDEVICE – PC Edition

XDEVICE » XDEVICE – PC Edition

XDEVICE – PC Edition 24/7 Anti-Virus, Support, Management, Maintenance and Monitoring – Per PC – Per Month Comprehensive PC maintenance includes 24×7 Remote & Phone Support for Windows based PC incidents and…

XDESKTOP

XCLOUD » XDESKTOP

Overview XSTRA has completed the final refinements on its proprietary Operating System Shell named XDESKTOP. This operating system shell stands out as the most fortified option, designed to seamlessly accommodate Windows applications for…

Overview

XDEVICE » Overview

XDEVICE delivers a range of technologies focused on the care of end-point devices 24/7 Remote Support Management Maintenance Monitoring Reporting Pro-Active Remediation Applicable End-Point Devices include: Computers &…

Remote Assistance

XCARE » Remote Assistance

XMESH To access a Client’s computer remotely, XSTRA uses a secure OpenSource, locally hosted, application, called XMESH When instructed by an XSTRA Service Desk Team member, please click on the appropriate logo below for your operating…

Price List

XRACK » Price List

PRODUCT DESCRIPTION BILLING FREQUENCY PRICE ex-GST XRACK – Virtual Machines Virtual Machines for all needs See XRACK Virtual Machine Pricing Simulator – Version: 20211011 for price details Please Note: You will need to…

XDEVICE – Printer Edition

XDEVICE » XDEVICE – Printer Edition

XDEVICE – Printer Edition 24/7 Support and Management – Per Printer – Per Month Comprehensive printer care includes 24×7 Remote & Phone Support for Printer incidents & requests Core Windows Operating System Driver…

Overview

PERFORMANCE METRICS » Overview

XSTRA maintains a live data lake which collects metrics about every part of our operations. Often, Clients want to understand how XSTRA is performing. In this section of our website, Clients will find important information pertaining to their operations. Clients can…

Porting Process

XVOICE » Resources » Porting Process

At XSTRA we have had years of experience porting the numbers of our Clients. Here is a list of the steps that XSTRA usually undertake and this process can take between 4 to 12 weeks. STEPS DESCRIPTION 1 Obtain copy of Clients telephone…

20230602 – XVOICE – Inbound and Outbound calls reporting as disconnected

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20230602 – XVOICE – Inbound and Outbound calls reporting as disconnected

NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY AAPT INCIDENT START DATE 2023-06-02 INCIDENT START TIME…

Features Matrix

X365 » Resources » Features Matrix

Click On The Image Below To Access The PDF Document For accurate pricing see details HERE .

Terms & Conditions

X365 » Terms & Conditions

X365 – User Account – Disablement & Deletion Policy Often Clients forget to disable a User account with us and as a result they incur costs that should have been avoided. To assist Clients with this problem, and unless we have written…

XNET NBN Plus – Technical Brief

XNET » XNET NBN Plus » XNET NBN Plus – Technical Brief

XSTRA is an Australian Carrier and ISP XSTRA prides itself on building what it sells. This has allowed us to build technical teams who have a deep understanding of the technologies we sell to customers. XNET NBN Plus is our Internet access service to Clients already…

20230817 – Networking Essentials Guide

NEWS – 2024 » NEWS ARCHIVE » Year 2023 » 20230817 – Networking Essentials Guide

Presently, we are unveiling a portion of XSTRA’s internal reference material, which we utilize for training our engineers. Please don’t hesitate to distribute this content as you see fit. We kindly request that you attribute XSTRA in any instances where…

Overview

X365 » Overview

Microsoft Office 365 Lives Here ! XSTRA proudly holds the esteemed status of a Gold Microsoft Partner, granting exclusive access to the complete suite of 365 products at a reduced cost. Under our X365-PLUS service, our offerings extend beyond this, encompassing an…

Overview

XRACK » Overview

XRACK provides Clients with infrastructure products and services to host compute workloads in data centers. Some people refer to this as, THE CLOUD or CLOUD COMPUTING or IAAS – Infrastructure as a Service. XSTRA offers the following 3 Cloud solution…

Price List

XCLOUD » Price List

XCLOUD PRICE LIST . Basic No. of Users  5 to 50  51 to 150  151 +  Per User – Weekly $22.75 $20.47 $18.43 Per User – Monthly $98.82 $88.94 $80.05 . Enterprise No. of Users  5 to 50  51 to 150  151…

20230522 – XNET – NextDC Inter-Network is Down Between B1 & B2

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20230522 – XNET – NextDC Inter-Network is Down Between B1 & B2

NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY NEXTDC – https://nextdc.com INCIDENT START DATE 2023-05-22…

Terms and Conditions of Trade

ABOUT » Terms and Conditions of Trade

Date Revision Number Details of Change 20210317 1 XSTRA’s trading terms have undergone a format change, text re-arrangements and minor legal changes to modernise the content in line with new laws and regulations.…

Price List

XDEVICE » Price List

XDEVICE PRICE LIST Description Monthly Cost (ex GST) Units PC/Laptop $65.00 Per PC or Laptop Printer/Scanner $35.00 Per Printer Smart Phone $5.90 Per Phone Tablet $5.90 Per Tablet Other Discounts are available for existing XCLOUD…

20220307 – XVOICE – Inbound & outbound calling

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20220307 – XVOICE – Inbound & outbound calling

NOTICE TIME ZONE Brisbane UTC +10 STATUS (Open/Closed) Closed INCIDENT CAUSED BY A 3RD PARTY? Yes IF YES, NAME OF 3RD PARTY Telcoinabox\Ivox INCIDENT START DATE 2022-03-07 INCIDENT START…

Company Information

ABOUT » Company Information

Entity Name: XSTRA Group Pty Ltd Entity Type: Australian Private Company Status: Active from 20030527 ABN: 95 104 881 843 ACN: 104 881 843 Australian GST Status: Registered Previous Entity Name: Easy Networks Pty Ltd (Changed on 26th June 2014) PDF: XSTRA Group…

20200606 – XNET – Philippines – GA Towers – Network Outage

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20200606 – XNET – Philippines – GA Towers – Network Outage

NOTICE TIME ZONE Philippines GMT+8 STATUS (Open/Closed) Closed INCIDENT START DATE 20200606 INCIDENT START TIME (HH:MM) 19:49 OUTAGE DURATION 8 ESTIMATED TIME TO RESOLUTION 8 AM …

20210305 – XNET – AUSTRALIA – Brookfield Service outage

XCARE » Service Disruption Notices (SDN’s) » CLOSED SDN’s » 20210305 – XNET – AUSTRALIA – Brookfield Service outage

NOTICE TIME ZONE Brisbane GMT+10 STATUS (Open/Closed) Open INCIDENT START DATE 20210305 INCIDENT START TIME (HH:MM) 13:42 INCIDENT CAUSED BY A 3RD PARTY? No IF YES, NAME OF 3RD PARTY…

XVAULT

XFORCE » XVAULT

Singe Sign On Credential Authentication System powered by BitWarden Vaults XSTRA enhances a Bitwarden Vault by enveloping it within secure hosting infrastructure and implementing distinctive management and monitoring protocols, resulting in a…